Vikas Group
Job description:-
Responsbilities:
WNS GLOBAL SERVICES
Job description:-
- Should be able to Design the setup of any New office- Should be able to resolve the all the Severity & non Severity issues- Product / Architecture and design level understanding of Juniper,Fortigate ,Cisco,HP devices.- Should understand, design and troubleshoot major switching and routing technologies - Should be able to train the Team on current technologies- Good understanding on routing protocol like BGP, OSPF EIGRP. - Multicasting design, multicast security, advances level multicast troubleshooting. - Knowledge on Network Security.- Understanding on network varies tools. [like error decoder, config verify, output interpreter so on].- Help customer in design network.- Scheduling and performing configuration changes on the network devices as per the business requirement.- Knowledge and use of Network Management Tools and integration experience with other Tools.- Excellent interpersonal skills with customers, senior level personnel, and team members.- Good Communication Skills.- Handle Severity 1 / Severity 2 escalations calls.- Following with TAC engineer for advances level troubleshooting Coordinating with OEM vendors to resolve the issue on time.- Raising the CR or ECR- Implement / assist in network implementations as per the requirement.
WNS Global Services
Job description:-
Responsibilities:-
• Serve as the lead point of contact for all customer IT account management matters.
• Build and maintain strong, long-lasting client relationships.
• Design solutions for the clients and close agreements to maximize IT and business efficiencies.
• Look at opportunities for new technologies along with AI for improving business efficiency.
• Ensure the timely and successful delivery of IT solutions according to customer needs and objectives.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Forecast and track key account metrics (e.g. quarterly service levels and annual forecasts)• Prepare reports on account status.
• Assist with challenging client requests or issue escalations as needed.
ACCORHOTEL
Job description:-
Responsibilities:-