BOSCH GROUP
Job description:-
Visa
Job description:-
Key Responsibilities:-
• Expand and evolve the RaIS product portfolio at global scale
• Own and drive technical product roadmaps; align them with broader Visa strategy
• Gather, analyze, prioritize and refine functional & non-functional requirements
• Create feature sets, story maps, and detailed user stories for agile scrum teams
• Partner closely with business sponsors, architects, developers and cross-functional leaders
• Remove bottlenecks, manage escalations, and balance business needs vs. technical constraints
• Champion innovation and new technologies; help strengthen Visa’s technology brand
Waterrock Hospitality Private Limited
Job description:-
Key responsibilities:
1. Handle inbound calls, chats, and messages from prospective and current guests with professionalism and warmth
2. Assist with room availability, rates, booking modifications, and cancellations
3. Provide detailed information about resort amenities, policies, and local attractions
4. Resolve guest concerns or issues efficiently, coordinating with on-site staff when necessary
5. Maintain accurate records of guest interactions and service requests using our reservation and CRM systems
6. Upsell resort services, packages, and local experiences when appropriate
7. Follow up on guest requests and ensure timely responses and resolutions
8. Collaborate with the operations team to relay guest preferences, arrivals, and special requests
Spancore technology
Job description:-
Handle incoming calls from customers and address their concerns or queries.
Assist customers with service-related inquiries, technical support, complaints, billing issues, or order tracking.
Maintain a calm, courteous tone during conversations, especially in high-stress or escalated scenarios.
Follow company-provided scripts or guidelines while personalizing communication as needed.
Ensure the first-call resolution (FCR) wherever possible and escalate unresolved issues to the appropriate department.
Make outgoing calls to prospective or existing customers for sales, feedback, appointment scheduling, recovery, or survey purposes.
Convince potential customers to purchase services or take specific actions (e.g., renew subscriptions, upgrade plans).
Handle rejections or objections professionally and keep the customer engaged.
Ensure all outbound interactions meet quality and compliance standards.
Record details of customer interactions, comments, complaints, and actions taken in the CRM or call logging system.
Ensure accuracy and completeness of records for each call.
Maintain confidentiality of customer information as per data protection guidelines.
Communicate effectively with team members and supervisors regarding issues, trends, or escalations.
Participate in team meetings, briefings, and training sessions as scheduled.
Share customer insights that may help improve product or service offerings.