Impact you can create
At Freshworks, we are redefining the Employee Experience (EX) landscape. As a Senior Android Engineer for Freshservice, you won't just build features; you will architect the mobile ecosystem that empowers millions of IT professionals, field engineers, and employees worldwide to work seamlessly anytime, anywhere. By joining our dynamic mobile team, you will:
Transform the Modern Workplace: Directly shape the Freshservice mobile app, turning complex IT Service Management (ITSM) and Enterprise Service Management (ESM) workflows into intuitive, high-performance mobile experiences.
Scale Global Enterprise Infrastructure: Drive mobile innovation for an ecosystem serving thousands of global enterprises, ensuring elite performance, stability, and security at scale.
Champion Cross-Functional Synergy: Act as a critical bridge between Mobile, Web, Backend, and Product design teams, breaking down silos to deliver unified, end-to-end user journeys.
Drive Technological Evolution: Use your learning agility to pilot and adopt emerging mobile technologies (like Jetpack Compose and Kotlin Flow), keeping our tech stack cutting-edge and highly adaptable to market shifts.
R&R (Roles & Responsibilities)
End-to-End Feature Ownership: Lead the full mobile development lifecycle for Freshservice modules—from analyzing complex enterprise requirements and defining technical design to implementation, testing, and deployment.
Cross-Functional Collaboration: Partner closely with Product Managers, UX Designers, and Backend Engineers to co-create scalable API contracts and frictionless mobile workflows.
Code Craftsmanship & Optimization: Write clean, reusable, and efficient code in Kotlin and Java. Continuously refactor and modernize the legacy codebase to improve maintainability and performance.
Architectural & Quality Governance: Enforce Clean Architecture, SOLID principles, and rigorous code reviews to elevate team standards and minimize technical debt.
Robust Enterprise Testing: Guarantee mission-critical app reliability by writing comprehensive unit and integration tests that cover edge cases, performance bottlenecks, and enterprise security vulnerabilities.
Agile DevOps & Release Management: Manage and continuously optimize our mobile CI/CD pipelines, automated testing suites, and Play Store release processes to ensure rapid, stable deployment cycles.
Production Health Monitoring: Proactively monitor, triage, and resolve production bugs, ANRs, and crashes using observability tools to guarantee maximum app uptime.
Mentorship & Knowledge Sharing: Mentor junior peers, lead technical brainstorming sessions, and foster a culture of continuous learning and adaptability within the mobile team
Perform, coordinate and execute sales activities for assigned dealt accounts, overview and monitor the market and the competitors to ensure established Etihad sales targets are reached contributing to Etihad’s profitability objectives achievement.
Establish, develop and maintain business relationships with assigned and prospective accounts to generate revenues for the organization using modern nurturing techniques.
Communicate and meet regularly with relevant accounts to inform about new products, services and promotions to increase sales in order to reach the expected sales target.
Build your status as a ‘trusted advisor’ to ensure a long-lasting fruitful business relationship with major accounts.
Accountabilities :Research, gather, share and analyse competitor, market and wider industry information to define the best-selling approach to increase Etihad market share and visibility.
Cooperate with global sales enablement to determine the best promotion sales techniques.
Communicate and regularly meet with accounts to inform about new products and promotions to ensure the best and most updated value proposal is timely communicated to the market. Coordinate and draft contractual agreements with accounts to ensure customer requirements are captured effectively and in compliance with existing policies.
Accountabilities
Interacting with various regional and HQ stakeholders.
Represent Etihad in client meetings or external events when required.
Lead and initiate the strategy in developing any new station/territories, be the primary point of contact for GSA (if any),
Lead country or area commercial projects as defined by the department
To act as a coach/mentor for any new Sales Rep in the Country or Region, supporting the new joiner by establishing a training plan, accompanying them on initial client visits, supporting in familiarization with internal tools and processes, and being a day to day point of reference
Define, agree and execute plan of sales activity to ensure targets are reached using all the available tools, data and insights provided by Sales Strategy and Planning
Analyse the market potential to determine the value of existing and prospective customers in terms of sales opportunities and use the sales toolkit to convert them to Revenue premium.
Senior Oracle Cloud Technical Consultant (OIC)
Job Description
We are looking for a Senior Oracle Cloud Technical Consultant with Overall 7 to 10 years of IT experience with at least 5+ years of OIC Development experience and remaining years of Fusion / EBS Technical. Must have good understanding of Design and development of integrations using Oracle Integration Cloud to connect various on-premise and cloud-based applications. We are looking for a Technical person who has real-time hands-on product and/or technical experience; and/or worked with L3 level support or Development; and/or having equivalent knowledge. Roles and Responsibilities
· Design, develop, and implement Oracle Integration Cloud (OIC) solutions, including integrations, extensions, and custom applications. Oracle ERP Cloud and Oracle Integration Cloud experience.
· Provide expert-level technical knowledge in Oracle PaaS products, including OIC, VBCS, ATP, and others.
· Design standard and ad hoc reports to support management operational needs as well as analytical needs.
· Design reports using different methodologies. (BI, OTBI, BICC, FRS)
· Apply a deep understanding of Oracle PaaS/SaaS extension patterns in development activities.
· Ensure the security and compliance of Oracle Cloud SaaS and OCI applications, particularly concerning data security and integration processes.
· Utilize functional and implementation knowledge in Oracle Fusion modules like Finance, Procurement, HCM, SCM to enhance integration solutions.
· Integrate third-party applications with Oracle Cloud products
· Manage on-time changes delivery and business expectations and ensure internal customer satisfaction
· Provide hands on analysis, design, testing, implementation and post implementation support utilizing prescribed software design lifecycle techniques and system documentation techniques (AIMS/OUM)
· Liaise directly with clients to ensure all requests for change are properly designed, assessed, prioritized, and managed through to completion.
· Assist with transitioning clients into support post Cloud implementation projects and from competitors.
· Identifying persistent problems and work with key stakeholders to address the root causes.