ob Description
As a Module Lead, you will play a key role within the eLIMS-Forensics programme,
Eurofins Forensic Services, operating in UK, Netherlands, France, Germany and Belgium, sits at the core of European criminal justice systems, acting as the trusted scientific partner to police forces and courts, and providing critical evidence that enables fair and accurate outcomes in serious criminal investigations.
For software engineers, this is a rare opportunity to build systems where code directly impacts real-world justice—supporting DNA analysis, Forensic Case Management, and forensic workflows that can identify suspects and strengthen legal decision-making.
The UK forensic ecosystem remains one of the most advanced globally, combining cutting-edge science, strict regulatory standards, and continuous innovation; advances in data science, AI, and trace analysis are actively transforming how evidence is detected, interpreted, and used in investigations.
As part of the acquisition of Qualitied, Eurofins’ internal model already emphasises the integration of software development, quality engineering, and forensic domain expertise, giving engineers direct exposure to highly specialized scientific applications rarely found in traditional tech roles.
Attend incoming calls from customers to address inquiries, complaints, or service requests.
Provide accurate information about products, services, billing, or processes.
Ensure all calls are handled professionally and courteously, maintaining a positive tone.
Document customer issues and resolutions in the internal system.
Make outgoing calls to existing or potential customers for promotions, follow-ups, or service verifications.
Convince customers regarding the benefits of products or services if working in a sales process.
Perform welcome calls, feedback surveys, or reminder calls (e.g., payment reminders, renewals).
Follow company-approved scripts and communication protocols.
Maintain high levels of First Call Resolution (FCR).
Avoid long hold times or call transfers unless necessary.
Escalate complex queries to team leaders or supervisors appropriately.
Record customer interactions, queries, feedback, and complaints accurately.
Update CRM or internal software systems in real-time with customer information and call outcomes.
Maintain data confidentiality and handle customer details securely.
Coordinate with team members to share insights, feedback, or hand over follow-ups.
Participate in training sessions, briefings, and performance reviews.
Provide feedback on call scripts, system issues, or customer trends.
Aesthedocs Skin clinic
Job description:-
You will work closely with dermatologists, cosmetologists, or senior aestheticians to support medical and non-medical skincare services. A strong knowledge of skin types, skincare products, and various cosmetic equipment is essential. This role requires excellent interpersonal skills, technical proficiency, and a warm personality to handle client interactions with care and professionalism.
Responsibilities:
Assist dermatologist during procedures
Perform skin treatments (facials, peels, lasers if trained)
Maintain hygiene, sterilize tools, and prep rooms
Guide patients with pre & post care instructions
Keep treatment records updated
Skills Required:
Neat and hygienic work style
Willingness to learn and grow under doctor guidance
Aesthedocs Skin clinic
The Staff Nurse will be expected to maintain a patient-centered approach, prioritize patient safety, follow infection control standards, and contribute to an environment of continuous care improvement. This role is central to the smooth functioning of healthcare facilities and requires strong clinical knowledge, emotional intelligence, and ethical responsibility.
Responsibilities:
Assist dermatologist during procedures
Perform skin treatments (hydrafacials, chemical peels, lasers if trained)
Maintain hygiene, sterilize tools, and prep rooms
Guide patients with pre & post care instructions
Keep treatment records updated