Make calls: Make outbound calls to potential customers and inbound calls to existing customers
Eresolution Consultancy Services Pvt Ltd
Job Description:-
We are India's largest and fastest growing debt resolution company based out of Delhi NCR with presence in all metro cities. The company is run by experienced entrepreneurs who are alumni of IIT, IIM & MIT USA.
Job Overview:
A minimum of 6 months of experience in sales, specifically in roles where the associate sold a product or service over the phone and processed payments during the call.
Not Required excellent com skills. Normal Hindi speaking candidate with ok English will work for us. Candidates with experience in the following areas will not be considered:
Job Overview:
The Tele Caller for Debt Recovery is responsible for contacting individuals or businesses with overdue payments, negotiating repayment plans, ensuring timely collections, and maintaining customer relationships with professionalism and empathy. Senior Tele Callers will manage high-value or long-term overdue accounts, provide mentorship to junior staff, and optimize debt recovery strategies.
Key Responsibilities:
Make outbound calls to customers with overdue payments, informing them of outstanding balances and available payment options.
Negotiate repayment terms aligned with company policies and the customer’s financial situation.
Maintain accurate records of customer interactions, payments, and commitments.
Follow up on promised payments and address customer queries.
Achieve daily, weekly, and monthly collection targets.
Resolve disputes related to debt collection in a professional manner.
Ensure compliance with regulations and company policies.
Build and maintain positive customer relationships for future engagement.
Provide feedback on debtors’ repayment behavior and suggest improvements to recovery processes.
Fliksoft Technologies Pvt Ltd
Job description
We are looking for an enthusiastic and engaged telecaller to boost our sales by reaching out to New clients. For this, you need to obtain the list of individual members and source the data for additional members from the targeted audience.