Technocare Medisystems

 Job Description

A Service Engineer is a technical professional who specializes in maintaining, repairing, and troubleshooting equipment to ensure it operates efficiently and safely. They are often the frontline representatives of a company, providing on-site technical support and assistance to customers. Service Engineer diagnose issues, perform repairs, and implement preventative maintenance measures. Key Responsibilities:

1. Installation and Commissioning

Install, test, and commission equipment or systems at client locations as per specifications and guidelines.

Calibrate machinery, perform initial operational checks, and ensure proper integration with existing systems.

Train end-users or customer technicians on operating procedures, safety protocols, and basic maintenance.

2. Maintenance and Servicing

Perform scheduled preventive maintenance to ensure smooth operation and reduce downtime.

Conduct routine inspections to identify and address wear and tear, part replacements, or potential malfunctions.

Maintain accurate records of service visits, tasks performed, and parts used.

3. Troubleshooting and Repairs

Diagnose technical problems in equipment, systems, or software through testing and analysis.

Resolve mechanical, electrical, or software faults on-site or via remote support.

Coordinate with internal departments (design, production, R&D) for complex issues requiring deeper technical input.

4. Customer Support and Satisfaction

Respond to service calls and customer complaints promptly and professionally.

Provide technical support via phone, email, or site visits, ensuring minimal disruption to client operations.

Maintain strong client relationships by demonstrating technical competence and reliable service.

Votiko Solutions Private Limited

Job Description:-

 We’re looking for a highly skilled call centre representative to join our team, managing a large volume of inbound and outbound calls. As the voice of our company, the call centre representative must possess excellent communication and interpersonal skills, as well as be enthusiastic about helping consumers and driving their satisfaction.

Responsibilities:-

• Create and maintain record of daily problems and remedial actions taken, using call-centre database.

• Meet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and quality.

• Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately.

• Identify opportunities for driving sales and revenue of the company’s existing product suite, and seize opportunities to upsell when appropriate.

Job Description :- 

1.  Experience on working on power projects Smart Metering/ Smart Grid/ Solar installation/  Up- gradation of Sub Stations/  Modernization/ Third party quality ,monitoring/ P|A/ PMA of Power distribution/ Transmission/ Network/ IPDS/ NFMS etc. 

2. Working at 11 KVA, 33 KVA LT line & HT Line and Single phase.

3. Experience on AB Cable/ UG Cable working Service and Maintenance work in Power Sector with Required material reconciliation.

Job Description :- 

1.  Experience on working on power projects Smart Metering/ Smart Grid/ Solar installation/  Up- gradation of Sub Stations/  Modernization/ Third party quality ,monitoring/ P|A/ PMA of Power distribution/ Transmission/ Network/ IPDS/ NFMS etc. 

2. Working at 11 KVA, 33 KVA LT line & HT Line and Single phase.

3. Experience on AB Cable/ UG Cable working Service and Maintenance work in Power Sector with Required material reconciliation.