Renesas is hiring a Senior Software Engineer in Test with strong Python skills to develop and execute automated and manual test solutions for software, hardware, and firmware products. Experience with hardware, electronics, or SW/HW interface is a big plus.

You will collaborate with cross-functional teams to validate market-leading digital controller solutions powering AI, client, and server applications. Responsibilities include test planning, automation, debugging, test execution, and driving product quality across the development lifecycle.

Job responsibilities in QA Testing: 

You will work teams across the globe to generate test requirements and define test methodologies.

• Design and execute automated and manual test plans for software, hardware, firmware, and IC solutions.
• Debug software and hardware issues, with a focus on IC functionality and root cause analysis.
• Analyze test results, report defects, and support issue resolution with development and customer-facing teams.
• Collaborate with customers and cross-functional teams to ensure product quality exceeds expectations.

YOUR RESPONSIBILITIES WILL INCLUDE:

• Build  Key Account Plan for the responsible accounts clearly articulating strategies and action in the short and medium term with focus on value based selling.

• Deliver on the Annual Sales Plan for Key Accounts - All business metrics for Key Accounts need to be quantified and the goal at the end of the year needs to be improving our share of wallet and profitability at the responsible accounts.

• Drive cross functional team interactions between AD and Key accounts on a monthly and quarterly basis as agreed. 

• Publish monthly  Key Account Dashboard performance.

• Manage and Maintain the record of opportunity pipeline for Share gain and New innovation projects.

• Timely collection of accounts receivables to meet DSO targets. 

• Monitor Competition and Industry trends and propose actions to mitigate risks.

Looking for a self-motivated and highly driven GST Customer Success Executive.

About the Customer Success Team:

The Customer Success team is integral to ensuring the long-term success and satisfaction of our enterprise clients. This team guides clients through the entire lifecycle, from onboarding to product adoption, helping them unlock the full value of our solutions. As a GST Customer Success Executive, you will play a pivotal role in driving product engagement, maximizing customer satisfaction, and reducing churn. The ultimate goal is to ensure that customers are successful and fully engaged.

Key Responsibilities:

• Understand clients objectives and align Masters India's products to meet their needs.
• Demonstrate the value of Masters India's solutions to customers and ensure high levels of product adoption.
• Identify both stated and unstated customer issues, providing proactive solutions.
• Build strong relationships with clients to foster trust and long-term loyalty.
• Manage the entire customer lifecycle, including onboarding, training, and ongoing product usage.
• Monitor customer engagement to identify at-risk accounts and deploy strategies to mitigate churn.
• Track account health, continuously identifying opportunities to enhance product usage.
• Serve as the customer advocate, providing feedback to internal teams such as Product and Tech to improve our offerings.
• Educate customers on relevant product features, functionalities, and best practices tailored to their specific business needs.
• Gain a deep understanding of MIs product roadmap to communicate its value to clients effectively.