What You Will Do:
As a Senior member of the core platform team, you will play a key role in shaping the evolution of moveworks conversational AI platform. You will have the opportunity to - build enterprise products that solve real world problems by leveraging our machine learning platform, build the foundational frameworks and services which abstract away the product needs and provide scalable and reliable building blocks, build the enterprise data platform for various product needs. You'll be partnering with product management, user experience, customer success, machine learning and other engineering teams to identify, define and build elegant solutions.
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
We are looking for a Contingent Workforce Strategy Business Partner for our APAC team. In this role, you will be part of a Global Contingent Workforce Program. Our goal is to deliver exceptional contingent workforce talent solutions for our internal teams. LinkedIn’s Contingent Workforce population includes all types of non-FTE labor (ie. temporary workers, independent contractors, professional/outsourced services)
The APAC CWBP will partner closely with other regional CWBPs and CW Operations teams on executing global strategic initiatives, while fostering relationships with business and cross functional partners. You will provide strategic consultative services to business leaders on how best to leverage contingent workforce solutions and provide actionable data that drives results. As a CWBP you would run point on addressing contingent worker related concerns and recommend solutions that align to our policies and values.
The Manager, IT Audit, will play a key role within Western Digital’s Global Internal Audit (IA) organization, supporting the delivery of assurance and advisory activities related to technology, cybersecurity, IT governance, and systems implementation. Reporting to the Senior Director, IT Audit, this role will oversee and execute audits across global operations, support the company’s SOX program, and help strengthen IT risk management practices in alignment with WD’s enterprise strategy and “Built to Win” culture.
The role partners closely with IT, Information Security, Finance, and external auditors to ensure robust IT controls and readiness across WD’s technology landscape.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Audit Planning & Execution
Risk & Governance
Collaboration & Communication
Leadership & Development
We are seeking an experienced SAP Integration Expert to design and implement integrations between our customer support platform and SAP systems. You will be responsible for building robust, scalable integrations that enable seamless data flow for helpdesk, CRM, and content management capabilities.
Key Responsibilities (Integration Development)
Design and develop SAP integrations following our established integration patterns across Helpdesk, CRM, and Content Management capabilities
Build APIs and connectors to pull support tickets, customer data, and knowledge articles from SAP Service Cloud, SAP CRM, and related modules
Implement data synchronization mechanisms to ensure real-time or near-real time data availability
Develop and maintain integration documentation, including API specifications and data flow diagrams
Technical Implementation
Work with SAP APIs (REST, OData, SOAP, BAPIs, RFCs) to extract and transform data
Implement authentication mechanisms (OAuth 2.0, SAML, API keys) for secure SAP connectivity
Candidate must be able to build POST/PATCH OData call with payload to trigger actions in SAP(not just read/extract)
Build and execute inbound REST/OData API calls to SAP systems including constructing POST and PATCH request with structured payload to trigger actions, update records, and invoke workflow within SAP service cloud SAP CRM and SAP S/4HANA
Build data mapping and transformation logic to align SAP data structures with our platform schema
Optimize integration performance and handle rate limiting, pagination, and error handling
SAP System Analysis (Inbound and Outbound Integration)
Demonstrate balanced proficiency in both inbound SAP integration ( external systems pushing data/ actions into SAP) and outbound SAP integrations (SAP pushing data to external systems) both directions required
Design and build inbound integration patterns including constructing OData/REST POST and PATCH requests with payloads to create or update SAP objects, triggering SAP workflows and action via API and handling SAP response or error structures.
Identify relevant SAP modules and objects for:
Helpdesk: Service tickets, cases, incidents, service requests, and related metadata
CRM: Customer master data, contact information, account details, interaction history, opportunities
Content Management: Knowledge base content (Note: SAP uses SAP Knowledge Central by NICE for knowledge management, which integrates with SAP Service Cloud - not a separate SAP module called "SAP Knowledge Central")
Map SAP field structures to our platform's data model
Understand SAP's ticketing and case management capabilities within Service Cloud and CRM modules
SAP Customer Experience (CX) suite - comprehensive customer engagement platform
SAP Service Cloud (formerly SAP C4C) experience in handling service ticketing and case management, and SAP sales cloud familiarity
SAP CRM - for traditional on-premise CRM functionality
Collaboration & Support
Work closely with product, engineering, and customer success teams to understand integration requirementsProvide technical guidance on SAP best practices and integration patterns
Support customer implementations and troubleshoot integration issues
Create integration guides and training materials for internal teams