Key Responsibilities:

1. Manage social media platforms including Instagram, Facebook, LinkedIn, X (Twitter), and YouTube.
2. Create, schedule, and publish engaging content.
3. Develop and execute social media campaigns aligned with business goals.
4. Monitor audience engagement and respond to comments and messages.
5. Collaborate with the design and marketing teams.
6. Track campaign performance using Meta Business Suite and Google Analytics.
7. Coordinate with influencers and brand partners.
8. Manage paid social media campaigns and prepare performance reports.

We are seeking a highly motivated performance marketing & client servicing executive to lead the management of digital campaigns and optimize performance marketing strategies. The successful candidate will be responsible for ensuring seamless client communication while maintaining a strong focus on data-driven results and interpersonal relationship management.

Key Responsibilities:

A. Campaign management and optimization:
1. Plan, execute, and optimize multi-channel paid media campaigns across platforms including Google Ads, Meta Ads, and LinkedIn Ads.
2. Monitor and analyze campaign performance metrics utilizing tools such as Google Analytics and Meta Business Suite.
3. Implement rigorous A/B testing strategies to enhance conversion rates and Return on Ad Spend (ROAS).
4. Manage advertising budgets effectively to ensure optimal allocation and maximum return on investment (ROI).

B. Client servicing and communication:
1. Serve as the primary point of contact for clients, developing a deep understanding of their business objectives and marketing goals.
2. Develop, curate, and present comprehensive campaign reports, providing actionable insights and strategic recommendations.
3. Address client concerns proactively to maintain high levels of satisfaction and long-term retention.

C. Strategy and collaboration:
1. Stay abreast of the latest digital marketing trends, platform updates, and industry best practices.
2. Collaborate closely with internal teams to ensure the cohesive execution of digital strategies across all departments.

Professional benefits:

1. Diverse portfolio: The opportunity to work with an extensive range of clients across various industries.
2. Work environment: A collaborative, professional, and growth-oriented atmosphere.
3. Compensation: A competitive salary package supplemented by performance-based incentives.

Key Responsibilities:

1. Contact registered clients regarding subscription renewals and ensure timely follow-ups.
2. Provide accurate information about rented or subscribed products.
3. Handle customer inquiries professionally through calls, emails, and other communication channels.
4. Maintain detailed records of customer interactions, queries, and feedback.
5. Coordinate with internal teams to resolve customer issues and ensure smooth service delivery.
6. Follow up with customers to ensure satisfaction and maintain strong client relationships.

Key Responsibilities:

1. Manage end-to-end recruitment, including sourcing, screening, interviewing, and onboarding candidates.
2. Coordinate the hiring process, including interview scheduling, offer letter issuance, and joining formalities.
3. Handle employee onboarding, induction, documentation, orientation, attendance, leave records, HRMS, and employee database management.
4. Coordinate with reporting managers, resolve employee concerns, and monitor employee performance during training, probation, and internship periods.