Greetings from Sutherland for Freshers and Experienced Folks!!!
We are hiring candidates for International Voice Process.
Job Criteria:
1) Excellent verbal communication skills.
2) Minimum 1 Year of experience in an International BPO.
3) Freshers with Excellent communication skills.
4) Should be available to join us immediately.
5) Ability to handle real-time International voice calls.
In this role, you will get to:
1) Be the primary point of contact for our Business-to-Business customers through Voice.
2) Provide timely, accurate, and professional support.
3) Take full ownership of each interaction with proactive problem-solving and excellent customer service.
4) Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light.
5) Maintain customer records and call documentation in our systems with precision.
6) Meet performance metrics such as quality, productivity, attendance, and first-contact resolution.
7) Suggest process improvements and flag recurring customer issues through proper channels.
**Roles & Responsibilities**
As a Senior BI Developer, you’ll turn raw data into stunning visual stories that spark action and drive decisions. Collaborate with clients, create jaw-dropping dashboards, and lead end-to-end BI projects that deliver real business value. If you’re passionate about transforming insights into impact, and thrive in a fast-paced, consulting-style environment — we want you on our team!
We’re looking for someone with deep expertise in BI, SQL, and a strong knack for working across teams — including Data Engineers, Business Analysts, and business stakeholders — to turn complex data into clarity.
Key Responsibilities
Job Responsibilitiesvirtualization of the BSW stack (delivery of MCAL from CUBAS/Vector) creation of variant for vECUmaintenance of the solution with stub development CI pipeline support to the project team SkillsCI skills with knowledge on cmake, scripting knowledge on compilation, gcc_32 bit, linking: generation of dll, exelinux/docker environment exposureunderstanding of SW architecture of ECU with focus on BSW, CAN & ETH communication basicsadded advantage: ETAS CUBAS MCAL, Vector VTT tooling exposure, SiL domain competencyexpertise in cmake and roboframework