SUTHERLAND

Job description:-

Responsibilities:-

• • Be the primary point of contact for our Business-to-Business customers through email, Chat or Voice
  • Provide timely, accurate, and professional support while maintaining service-level agreements (SLAs).
  • Take full ownership of each interaction with proactive problem-solving and excellent customer service.
  • Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light.
  • Maintain customer records and call documentation in our systems with precision.
  • Meet performance metrics such as quality, productivity, attendance, and first-contact resolution.
  • Suggest process improvements and flag recurring customer issues through proper channels.

AECOM

Job description:-

AECOM

Job description:-

Role and Responsibilities:

• The ideal candidate will be able to understand requests from environmental subject matter experts.
• Be a good communicator able to share new functions and features with the users and have a good understanding of environmental data and environmental data terminology.
• Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.
• Prepare and update environmental associated reports sound in understanding environmental data, transforming, and analyzing large and diversified environmental datasets.
• Ability to translate environmental problems through digital and data solutions. Commitment to data quality at all levels and scales.
• Experience in developing custom reports and user-requested queries and views on various platforms of the desired skill set.
• Responsive to client (user) requests. Excellent communication skills
• Provide technical support to field sampling teams and act as a liaison between the project staff, analytical laboratory, data validator, and GIS analysts.
• Research state and federal regulations necessary to manage action levels or clean-up criteria.

Kilkaari Kidswear

Job description:-

As a customer service associate at Kilkaari Kidswear, you will play a crucial role in ensuring a positive experience for our clients.

Key Responsibilities:

1. Interacting with clients to address their queries and provide product information
2. Providing timely and efficient customer support through various channels such as phone, email, and chat, and WhatsApp
3. Utilizing MS Office and MS Excel to maintain customer records and track return exchange interactions
4. Demonstrating proficiency in spoken and written English and Hindi to effectively communicate with customers
5. Building and maintaining strong client relationships to foster loyalty and repeat business
6. Collaborating with internal teams to resolve customer issues and ensure satisfaction
7. Going above and beyond to exceed customer expectations and contribute to the overall success of the company

If you are a proactive and customer-focused individual with excellent communication skills and a passion for client interaction, we would love to have you join our team at Kilkaari Kidswear.