Job Description
About the role:
We are seeking an enthusiastic and motivated individual to join our Field Application Engineering Team in the Digital Channel. The goal of this team is to provide top-level technical service and support to prospects and customers, with a focus on PCB Design and Data Management. We believe that providing a uniquely helpful experience can improve product adoption, long-term customer retention, and grow revenue by increasing the positive perception of the Altium brand.
Roles &Responsibilities:
A day in the life of our FAE:
- Perform technical discovery engagements, technical sales presentations, and product (value prop) demonstrations
- Create and deliver (both live and on-demand) quality technical content to assist sales & marketing campaigns and initiatives
- Quickly grasp client technical and business challenges while establishing personal and company credibility with prospects, customers, and partners
- As a technical expert, reduce the sales cycle by helping the Sales Team drive the sales process for the assigned opportunities and accounts
- Expand sales pipeline within targeted accounts and serve as the main technical liaison
- Participate in strategic/tactical planning related to the driving and closing of sales/business opportunities
- Drive adoption and values behind Altium’s product portfolio by increasing subscription commitments, renewal, and Altium brand loyalty
- Constantly expand technical knowledge proactively by exploring technical content and the Altium product roadmap
- Requires knowledge of competitor products, features, different technologies, and business sense in order to place Altium product capabilities strategically to prospects and customers