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Customer Service Associate
Nexgen private limited
  • 1 - 3 yrs
  • 21,000 - 24,000 / month
  • Badra
  • English Proficiency (Spoken) tele calling skills
    • Full Time
    graduate
    1 - 3 yrs
    21000 - 24000 / month
    6
    Nexgen private limited
    Full Time

    Working Type : Work From Office
    Job Description :
    About the Role
    We are looking for enthusiastic and customer-focused individuals to join our Customer Support team. This is an excellent opportunity for fresh graduates and experienced professionals to build a rewarding career in customer service while working in a dynamic environment.

    Key Responsibilities
    Handle customer interactions through voice support.
    Resolve customer queries efficiently and professionally.
    Deliver excellent customer experience with every interaction.
    Maintain quality standards and achieve performance metrics.
    Ensure timely resolution of customer concerns.

    Eligibility Criteria
    Education
    Graduates and Undergraduates can apply.
    Experience
    Freshers are welcome.
    Candidates with up to 1 year of customer support experience can also apply.
    Skills Required
    Excellent English communication skills.
    Comfortable working in rotational and night shifts (90%).
    Strong customer service and problem-solving skills.
    Positive attitude with the ability to work in a fast-paced environment.
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