Chennai
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Customer Support Associate
Linkronix Solutions Pvt Ltd.- 0 - 2 yrs
- Not Mentioned
problem-solving
professionalism
adaptability
communication
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Full Time
graduate
0 - 2 yrs
No required
6
Linkronix Solutions Pvt Ltd.
Full Time
Working Type : Work From Office
Job Description :
SUTHERLAND
Job description:-
Responsibilities:-
- Be the primary point of contact for our Business-to-Business customers through email, Chat or Voice
- Provide timely, accurate, and professional support while maintaining service-level agreements (SLAs).
- Take full ownership of each interaction with proactive problem-solving and excellent customer service.
- Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light.
- Maintain customer records and call documentation in our systems with precision.
- Meet performance metrics such as quality, productivity, attendance, and first-contact resolution.
- Suggest process improvements and flag recurring customer issues through proper channels.
Inbound Call Executive
Mc Soft- 1 - 3 yrs
- 15,000 - 20,000 / month
Good communication skills in Tamil and English
Basic computer knowledge
Strong listening and problem-solving skills
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Full Time
graduate
1 - 3 yrs
₹15000 - ₹20000 / month
25
Mc Soft
Full Time
Working Type : Work From Office
Job Description :
CHN Tech
Job Description: We are looking for enthusiastic and customer-focused individuals to join our Inbound Voice Process team at CHN Technologies.
Responsibilities:
- Answer incoming customer calls in a professional and friendly manner
- Respond to customer inquiries and provide accurate information
- Resolve basic queries or escalate complex issues to the concerned department
- Maintain call records and follow-up as required
- Ensure a high level of customer satisfaction through quality service
- Good communication skills in Tamil and English (Both are mandatory)
- Basic computer knowledge
- Strong listening and problem-solving skills
- Ability to handle calls patiently and efficiently
- Freshers and experienced candidates are welcome
- Must be available to work on Saturdays and Sundays
Junior Recruitment Executive
Niyam IT- Fresher
- 16,666 - 20,000 / month
English Proficiency (Spoken)
English Proficiency (Written)
Human Resource Information System (HRIS)
Human Resources
Interpersonal skills
Interview Coordination
MS-Excel
Recruitment
Talent Management
-
Full Time
graduate
Fresher
₹200000 - ₹240000 / month
3
Niyam IT
Full Time
Working Type : Work From Office
Job Description :
Sunshine Plasmacrafts
Job description:-
Key responsibilities:
1. Assist in the end-to-end recruitment process, from sourcing to onboarding. (70% Blue Color and 30% White Collar)
2. Utilize your expertise in recruitment to screen and shortlist candidates for various positions
3. Collaborate with hiring managers to understand their needs and requirements
4. Utilize MS-Excel and MS-Office to maintain accurate and up-to-date recruitment data
5. Coordinate and schedule interviews, assessments, and other recruitment activities
6. Assist in creating job descriptions and posting openings on various platforms
7. Contribute to the development of innovative recruitment strategies to attract top talent
Associate Business Intelligence
clouddwes- 3 - 5 yrs
- Not Mentioned
knowledge in collating
cleansing
analysing
interpreting
and visualizing large volumes of data.
-
Full Time
graduate
3 - 5 yrs
No required
1
clouddwes
Full Time
Working Type : Work From Office
Job Description :
NIQ
Job Description
Responsibilities:
Produce comprehensive Discover reports for our clients worldwide, which includes gathering and analysing data, ensuring accuracy and relevance, and presenting findings in a clear and actionable format.
Collaborate closely with various teams to understand client needs and deliver Discover reports that drive business decisions.
Stay updated with industry trends and best practices to continuously enhance the quality of reports.
Key Duties:
Execute, monitor, and continuously improve assigned production tasks, including maintenance and data quality checks.
Demonstrate proficiency in VBA (for creating custom excel dashboards for real-time reporting) and Power BI, as these skills are highly advantageous.
Understand the regular execution process with thorough attention to detail and identify opportunities for automation and improvement.
Maintain the high quality of setups across various markets reported by NielsenIQ and analyse any potential client data concerns.
Engage frequently in cross-departmental collaboration as a crucial link in the chain of NielsenIQ activities.