Job Description:-
1. Working on power projects Smart metering / Smart Grid / Solar Installation / Upgradation of Sub Stations.
2. Modernization / Third party quality monitoring / PIA/ PMA / of Power Distribution.
3. Transmission / Network / IPDS / RDSS / NFMS etc of working at 11 KVA, 33KVA, LT line & HT line and single phase.
4. Experience of AB cable / UG cable working.
5. Service and maintenance work in Power Sector with required material reconciliation.
6. Experience of working in power sector.
Job Description:-
1. Meter to cash process, Technical and business master data knowledge,
2. Work closely with clients on a daily basis SAP ISU process,
3. Preparation and delivery of reports as and when required from SAP system,
4. Provide on-site functional support and training of various modules,
5. Coordination with functional lead to help and identify the gaps in the system.
6. Knowledge and skills to prepare following reports: AT&C losses, DT power failure.
7. Knowledge of processes like MBC module, Data Analysis & AMR/MDM.
8. To check for the quality of material at site and raise Corrective Action and Preventive Action (CAPA) at site and follow up with AMISP to ensure rectification of the same in time
Spancore technology
Job description:-
Handle incoming calls from customers and address their concerns or queries.
Assist customers with service-related inquiries, technical support, complaints, billing issues, or order tracking.
Maintain a calm, courteous tone during conversations, especially in high-stress or escalated scenarios.
Follow company-provided scripts or guidelines while personalizing communication as needed.
Ensure the first-call resolution (FCR) wherever possible and escalate unresolved issues to the appropriate department.
Make outgoing calls to prospective or existing customers for sales, feedback, appointment scheduling, recovery, or survey purposes.
Convince potential customers to purchase services or take specific actions (e.g., renew subscriptions, upgrade plans).
Handle rejections or objections professionally and keep the customer engaged.
Ensure all outbound interactions meet quality and compliance standards.
Record details of customer interactions, comments, complaints, and actions taken in the CRM or call logging system.
Ensure accuracy and completeness of records for each call.
Maintain confidentiality of customer information as per data protection guidelines.
Communicate effectively with team members and supervisors regarding issues, trends, or escalations.
Participate in team meetings, briefings, and training sessions as scheduled.
Share customer insights that may help improve product or service offerings.
Covrzy Business Insurance
Job description:-
Key responsibilities:-
1. Contact potential customers via phone to introduce insurance products and services
2. Conduct outbound calls to generate leads and follow up on warm leads
3. Listen attentively to customer needs and provide accurate information about insurance policies
4. Assess clients' requirements and recommend suitable insurance coverage options
5. Explain policy features, terms, and conditions clearly and understandably
6. Provide quotes and assist customers in completing applications
7. Maintain detailed records of customer interactions and transactions
8. Meet or exceed monthly sales targets and performance goals
9. Stay up-to-date with industry trends and product knowledge
10. Collaborate with the sales team to optimize lead generation strategies