The Opportunity: 

At Flywire, we are transforming the way the world moves money. As a Payment Operations Associate, Pay-Ins, you will play a key role in ensuring our global payment processes run smoothly, accurately, and efficiently. 

This position sits at the heart of our operations function and partners closely with Payment Operations, CMT Payouts, and Customer Support teams. You will also serve as a market subject matter expert, helping to strengthen partner relationships and continuously improve processes that support our customers worldwide.
 

Key Responsibilities

• Accurately match incoming payments against customer payment requests
• Monitor and control settlements from our payment partners
• Perform foreign exchange conversions of customer funds in line with operational guidelines
• Proactively follow up on unresolved processing issues to ensure timely resolution
• Liaise with both internal and external cross functional stakeholders
• Conduct payer KYC reviews in accordance with compliance requirements
• Leverage qualitative and quantitative feedback to drive process improvements and operational excellence

Prime Function:

• To ensure the smooth and efficient operation of the Accounts Payable Section through payments of liabilities as per standards.
• Ensure that transactions for the day are posted and reconciled with the general ledger on a daily basis.
• Ensure that the required journal entries are prepared on a timely basis.
• Responsible for the supervision and guidance of the Accounts Payments

Key Responsibilities:

Finance Planning

• Ensure that month-end closing entries are done as per standard procedure.
• Prepare reports, schedules and analysis that may be required by the Assistant Financial Controller/Director of Finance.

People Management

• Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service.

• Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction.

• Ensure that all personnel are kept well informed of department’s objectives and policies.