You are Junior Product Manager to lead and our Enterprise Applications team, focused on our ServiceNow platform. You'll work with engineering, team members, and end-users to shape and deliver platform capabilities that genuinely improve how people work. You will suit someone who understands ServiceNow fundamentals, thinks from the user's perspective first, and wants to grow into a product leadership path
You will own and manage the product backlog for assigned modules (e.g., ITSM, HRSD, Service Portal, Snow AI initiatives or custom apps)
You will gather and translate business requirements into clear user stories with well-defined acceptance criteria
Collaborate with developers, architects, and admins to deliver iterative improvements
Conduct user research, feedback sessions, and UAT coordination to ensure solutions meet real user needs
Prioritize features and enhancements based on business value, user impact, and technical feasibility
Define and track product KPIs — adoption, CSAT, ticket deflection, process efficiency
Support release planning, sprint ceremonies, and stakeholder demos
Write clear documentation including requirements specs, process flows, and knowledge articles
.Job Summary
We are seeking an experienced Senior .NET Developer to join a dynamic product engineering team building scalable, multi-tenant applications using modern Microsoft technologies. The ideal candidate will have strong expertise in .NET 8, ASP.NET Core, Blazor, Entity Framework, PostgreSQL, and AWS-based solutions. This role requires end-to-end ownership of application development, from API design and UI development to database architecture and deployment support.
Key Responsibilities
• Develop, maintain, and enhance web applications primarily using PHP (Laravel Framework) following coding standards and best practices.
• Design, develop, and maintain secure, scalable, and high-performance RESTful APIs and backend services.
• Experience implementing and maintaining Single Sign-On (SSO) solutions.
• Collaborate with frontend developers and contribute to React.js components and integration with backend services when required.
• Support development and maintenance of Node.js services and APIs as needed.
• Design, optimize, and maintain MySQL and PostgreSQL databases, ensuring data integrity and optimal performance.
• Deploy, monitor, and maintain applications on Google Cloud Platform (GCP) and manage Linux-based servers and web servers (Apache/Nginx).
• Write clean, secure, and maintainable code, ensuring applications are free from common security vulnerabilities and follow best practices
• Conduct code reviews to maintain high standards of code quality, security, and performance
• Maintain and enhance existing applications by identifying opportunities for performance improvements and feature enhancements.
• Prepare and maintain technical documentation, including system designs, APIs, and deployment guides.