• To receive all the goods strictly as per the specifications.
• Ensure that the goods are received with all the necessary documents.
• Adhere to the policies & Standard operating procedures of the company.
• Ensure to update the Receiving Team Leader with all the necessary information about the goods received.
• Ensure HACCP procedures are followed and clear records are kept at all times.
• To coordinate all the functions of the team within the department.
• Any matter which may effect the interests of the hotel should be brought to the attention of the Management.

Associate Support Specialist, Chennai

The Associate Support Specialist will serve as the first point of contact for IT support within the organization. This role involves providing Level 1 technical assistance to end-users, resolving incidents, and fulfilling service requests in alignment with agreed Service Level Agreements (SLAs). The ideal candidate should possess strong troubleshooting skills, customer service orientation, and the ability to work in a fast-paced environment.

Responsibilities

• Act as the initial point of contact for IT-related issues via phone, email, chat, or ticketing system.
• Diagnose and resolve Level 1 technical issues related to hardware, software, operating systems (Windows, MacOS), and mobile platforms (iOS, Android).
• Handle password resets, account unlocks, and basic user account administration.
• Install, configure, and manage software on end-user systems.
• Provide support for VPN, remote access, and basic network connectivity issues.
• Document all incidents and service requests accurately in the ITSM tool (ServiceNow).
• Escalate unresolved issues to Level 2/3 support teams following defined escalation procedures.
• Maintain high standards of customer communication and ensure timely updates on ticket status.
• Contribute to knowledge base articles and FAQs for common issues.
• Ensure compliance with ITIL practices and organizational policies.
• Respond promptly to requests for assistance and confirm completion.
• Follow standard operating procedures, adhere to company policies, and respect ground rules.

Eurofins is expanding its Security Operations Centre (SOC) and is looking to strengthen the SOC Consultant (SOC IR L3) Incident Response team. In this role, you will handle the most complex security incidents, leading deep investigations and driving effective remediation actions.

As a SOC IR L3 Consultant, you will play a key role in the Security Incident Management process—leading resolution efforts, collaborating with cross-functional teams, and applying your expertise to continuously improve the organization’s overall security posture.
The role also includes participation in a 24/7 on-call rotation, shared among team members, to ensure timely response to critical security incidents.