About the job
At Kapable, we're on a mission to transform leadership. We believe that every leader has untapped potential, and we're here to unlock it. We empower mid and senior-level professionals by enhancing their behavioural and soft skills through tailored learning experiences, which help them think fast and fluently; communicate with confidence and charisma, and navigate workplace challenges with ease. We are looking for a business development associate who thrives on ownership, performance, and impact. In this role, you will be the face of Kapable for our prospective learners, managing the complete journey from the first interaction to onboarding. You will combine empathy with strategy, engage with both inbound and outbound leads, and ensure every potential learner receives a seamless and high-quality experience through the funnel.
Key Responsibilities:
1. Lead and funnel management: Manage the complete lifecycle of leads- from qualification to onboarding- ensuring consistent and timely engagement at every stage. Plan and execute structured outreach for inbound, outbound, and reactivation leads to maximize conversions and maintain a strong pipeline.
2. Consultative engagement and client interaction: Understand learner needs and align them effectively with Kapable's programs, presenting them with clarity, credibility, and confidence. Personalize communication across calls, emails, and messages to build trust, create value, and establish long-term relationships.
3. Planning and performance optimization: Prioritize daily outreach based on lead intent, stage, and conversion probability to achieve targets effectively. Leverage CRM insights and data analytics to track performance, identify trends, and enhance overall effectiveness and conversion ratios.
4. Operational excellence and reporting: Maintain structured follow-ups, accurate lead notes, and updated records within the CRM for visibility and forecasting. Participate in regular performance reviews to assess pipeline health, analyze performance metrics, and implement action plans for upcoming goals.
Why join us?
At Kapable, business development is not transactional- it is transformational. You will engage with driven professionals, help them achieve their goals, and directly contribute to the company's growth journey. This is an opportunity to take ownership, learn continuously, and build a high-impact career in a fast-growing organization.