BPO Voice Process
Stargate- Fresher
- 12,000 - 15,000 / month
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Full Time
Working Type : Work From Office
Job Description :
Spancore technology
Job description:-
Key Responsibilities:
1. Inbound Process Responsibilities:
Handle incoming calls from customers and address their concerns or queries.
Assist customers with service-related inquiries, technical support, complaints, billing issues, or order tracking.
Maintain a calm, courteous tone during conversations, especially in high-stress or escalated scenarios.
Follow company-provided scripts or guidelines while personalizing communication as needed.
Ensure the first-call resolution (FCR) wherever possible and escalate unresolved issues to the appropriate department.
2. Outbound Process Responsibilities:
Make outgoing calls to prospective or existing customers for sales, feedback, appointment scheduling, recovery, or survey purposes.
Convince potential customers to purchase services or take specific actions (e.g., renew subscriptions, upgrade plans).
Handle rejections or objections professionally and keep the customer engaged.
Ensure all outbound interactions meet quality and compliance standards.
3. Data Entry and Call Logging:
Record details of customer interactions, comments, complaints, and actions taken in the CRM or call logging system.
Ensure accuracy and completeness of records for each call.
Maintain confidentiality of customer information as per data protection guidelines.
4. Team Coordination and Reporting:
Communicate effectively with team members and supervisors regarding issues, trends, or escalations.
Participate in team meetings, briefings, and training sessions as scheduled.
Share customer insights that may help improve product or service offerings.
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Full Time
Working Type : Work From Office
Job Description :
Covrzy Business Insurance
Job description:-
Key responsibilities:-
1. Contact potential customers via phone to introduce insurance products and services
2. Conduct outbound calls to generate leads and follow up on warm leads
3. Listen attentively to customer needs and provide accurate information about insurance policies
4. Assess clients' requirements and recommend suitable insurance coverage options
5. Explain policy features, terms, and conditions clearly and understandably
6. Provide quotes and assist customers in completing applications
7. Maintain detailed records of customer interactions and transactions
8. Meet or exceed monthly sales targets and performance goals
9. Stay up-to-date with industry trends and product knowledge
10. Collaborate with the sales team to optimize lead generation strategies
Data Entry Executive
Stargate- Fresher
- 25,000 - 50,000 / month
-
Full Time
Working Type : Work From Office
Job Description :
Winway Consultancy Services Private Limited
Job description:-
Key responsibilities:
1. Pay close attention to detail and perform repetitive tasks with a high degree of accuracy
2. Type quickly and accurately to ensure efficiency
3. Communicate effectively with excellent written and verbal skills
4. Collaborate closely with team members to achieve goals
5. Maintain electronic filing systems to ensure data integrity and easy accessibility
Graphic Designer
Stargate- 1 - 2 yrs
- 16,666 - 21,666 / month
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Full Time
Working Type : Work From Office
Job Description :
Zwantum
Job description:-
As a graphic designer at Zwantum, you will have the opportunity to showcase your creativity and design skills in a fast-paced and dynamic environment. We are looking for a talented individual who is proficient in Adobe Photoshop, Adobe Illustrator, UI/UX Design and along with Adobe Creative Suite.
Key Responsibilities:
1. Collaborate with the marketing team to create visually appealing graphics for digital and print materials.
2. Design and develop user-friendly interfaces for websites and mobile applications.
3. Create engaging visual content for social media platforms for our various clients from different domains
4. Produce high-quality designs for packaging, promotional materials and advertisements.
5. Stay up-to-date on industry trends and best practices to ensure our designs are cutting-edge.
6. Work closely with cross-functional teams to ensure seamless delivery
7. Manage multiple projects simultaneously and meet tight deadlines while maintaining quality standards.