Job Description:  Specialist , Business Intelligence  

Role Summary:

This role focuses on delivering accurate and timely business reports through rigorous data analysis and Excel-based reporting. It requires strong attention to detail, adherence to deadlines, and a proactive approach to identifying and solving issues in reporting processes. Effective communication and curiosity are key to gathering the right information and ensuring reports are accurate, complete and actionable.

Key Responsibilities:

Data Analysis & Reporting: Producing Excel datasets and deliver recurring reports based on established templates, ensuring accuracy, precision and consistency.

Operational Discipline: Demonstrate rigor in data handling and a strong commitment to meeting reporting timelines and business expectations.

Solution-Oriented Mindset: Show proactivity in identifying issues and proposing practical solutions to improve reporting processes and data quality.

Information Gathering & Communication: Exhibit curiosity and effective communication skills to obtain the necessary information for completing and refining reports accurately.

Key Skills

Excel Proficiency: Advanced knowledge of formulas, pivot tables, and data visualization.

Operational Discipline: Ability to manage multiple reporting deadlines with precision and consistency.

Solution-Oriented Mindset: Proactive in identifying issues and proposing improvements to reporting processes.

Communication & Curiosity: Skilled at obtaining necessary information from internal and external teams and solution-oriented to find the best possible outcome.

Independently analyzes complex business and operational problems where solutions are not readily apparent, requiring evaluation of multiple business options, process trade-offs, and operational constraints. Translates complex global support requirements into clearly defined functional specifications and business configurations. Accountable for the end-to-end alignment of business processes to enterprise systems, including requirement scoping, mapping, testing, configuration verification, and post-implementation functional support.

Brings hands-on proficiency in the practical application and integration of AI tools, leveraging power user prompt engineering, notification wrappers, and existing vendor algorithms to introduce operational efficiencies and inject smart workflow automation into document summarization and support routing.

Applies seasoned professional judgment and broad analytical systems knowledge to enforce standard software architecture, focusing on core CRM and CMDB platforms to prioritize vanilla application configurations over heavy custom development and code modifications. Proactively identifies opportunities to improve system performance, reliability, and efficiency through targeted configuration enhancements and out-of-the-box automation, particularly within evolving and changing infrastructure. Operates with minimal supervision, following established architectural standards and policies, while determining appropriate methods and techniques to achieve desired business outcomes.

Given that QAD’s Support organization operates in a 24×7 global environment, this role requires flexibility in scheduling. The position is primarily aligned to early AMS core business hours, with regular overlap required to support APAC and EMEA teams. Occasional adjustments to work hours may be necessary to support critical incidents, releases, or time-sensitive initiatives. This flexibility is essential to ensuring continuity of service and effective support for QAD’s global customer base.

1. Adapt functional configurations and system alignments to newer software versions by executing, testing, and implementing appropriate out-of-the-box platform parameters.. 

The purpose of this position is to define and execute and enable the material cost reduction initiatives for SB-IN Products for India

Product Engineering:
- Drive design change ideas measures through workshops enabling RPP pipeline for successful implementation
- Adherence of Quality systems & BES methods during the development stage

Project & Risk Management:
- Drive &adapt agile methodologies (SCRUM) for project management
- Provide Information & data on project performance metrics to identify areas for improvement and enable for making data-driven decisions

Quality Assurance:
- Oversee aspects of quality during the MAT projects implementation across Value stream towards successful launch of product / component ideas

Stake Holder Collaboration:
- Provide technical and methodical expertise to key stakeholders i.e. suppliers/partners, internal Cross functional teams (CFTs) to enable "Engineering Change Management process

Competence Development:
- Obtain competencies in the functional area based on present and future trends as per the business requirements

Job Summary

This role is responsible for driving sales performance and execution across regions through meticulous planning, monitoring, and team development. Key responsibilities include preparing weekly and monthly sales targets, validating doctors' potential, creating doctor-product matrices, and conducting regular reviews with ASMs and TMs. The role involves ensuring effective implementation of medico-marketing activities, managing customer relationships, and resolving operational challenges. Additional duties include enabling ASMs to train TMs, overseeing territory potential mapping, and ensuring accurate customer classification and visit frequency. The position requires adherence to COBE guidelines, process monitoring (e.g., call coverage, RCPA, and e-detailing), and collaboration with cross-functional teams (SFE, SCM, GSA, PMT) for seamless operations and problem-solving. A critical focus is on developing and implementing strategies to turn around low-performing areas and fostering a high-performance culture across the team.

" Roles & Responsibilities

• Prepare weekly and monthly plans for sales targets and ensure the implementation of input planners for ASMs.
• Validate doctors' potential, create doctor-product matrices, and oversee territory potential mapping by TMs/ASMs.
• Conduct weekly and monthly reviews with ASMs, attend TM reviews in critical HQs, and address low-performing areas through JCC and action plans.
• Enable ASMs to train TMs on communication, product strategies, and new launches while guiding them on effective customer engagement.
• Plan and execute medico-marketing activities, including organizing CMEs with SM approval and managing logistics like speakers and venues.
• Monitor process parameters like call coverage, visit frequency compliance, e-detailing, and RCPA, ensuring alignment with COBE guidelines.
• Maintain strong relationships with high-potential customers, address queries accurately and timely, and support relationship consolidation through JCC.
• Collaborate with cross-functional teams (SFE, SCM, GSA, PMT) to resolve operational issues and ensure effective process execution.