Quality Analyst
clouddwes- 1 - 3 yrs
- Not Mentioned
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Full Time
Working Type : Work From Office
Job Description :
Humanity
Job Description
When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space.
For over 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types.
Over 21,000 academic institutions, publishers, and corporations use our services: Feedback Studio, Originality, Gradescope, ExamSoft, Similarity, and iThenticate.
Key Responsibilities and Outputs:
Key Responsibilities and Outputs:
Accurately measure and record individual and team quality performance using current QA Scorecard and Key Performance Indicators (KPIs)
Assist in staff inductions, setting quality expectations within the Assessment Technical Support team, and nearshore and offshore business partners
Provide feedback of quality reviews and identify training and coaching needs to the Quality Team Lead
Identify trends in individual and team quality over time, as well as trends with nearshore and offshore Business Partners.
Assist with quality calibration sessions within the Turnitin Assessment Technical support teams
Document processes and procedures and proactively identify improvements
Identify opportunities for improvements in quality and overall support experience across the Turnitin Assessment Technical support team and with nearshore and offshore business partners
Carry out an agreed number of quality reviews on a monthly basis for the Turnitin Assessment Technical support team and nearshore and offshore business partners
Kubernetes OpenShift Platform Engineer
Neux Global- 1 - 2 yrs
- Not Mentioned
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Full Time
Working Type : Work From Office
Job Description :
Kgisl infrastructure private limited
Job Description:-
Roles & Responsibilities:Container Operations Management:
• Oversee the daily operations of containerized workloads in private cloud environments.
• Ensure high availability, scalability, and performance of Kubernetes/OpenShift clusters.
• Handle incidents, troubleshoot issues, and ensure timely resolution of cluster-related problems.
• Provide technical support and guidance to teams using container services.
• Document processes, configurations, and troubleshooting steps for future reference.
Cluster Administration:
• Manage Kubernetes and OpenShift clusters, including upgrades, patches, and configuration.
• Set up and maintain cluster monitoring, logging, and alerting systems.
• Implement and enforce security policies for containers and clusters.
• Conduct vulnerability assessments and apply necessary patches to the containerized environment.
• Maintain compliance with organizational and industry standards.
Automation and Optimization:
• Automate repetitive tasks related to cluster management using tools like Ansible, Terraform, or scripting languages (e.g., Python, Bash).
• Optimize resource utilization within clusters to improve cost efficiency and performance.
Required skills:• 3 to 5 years of hands-on experience in administering Kubernetes/OpenShift environments.
• Strong knowledge of Kubernetes architecture, concepts, and tools like kubectl, Helm, and Kustomize.
• Experience with OpenShift administration, including cluster setup, scaling, and management.
• Proficiency in Linux system administration, shell scripting, and networking concepts
• Strong problem-solving and troubleshooting skills in containerized environments, with a solid understanding of security best practices in Kubernetes/OpenShift
• Experience with private cloud platforms like OpenStack
• Kubernetes (e.g., CKA) or OpenShift certifications are considered an advantage