Job Description:
We are looking for a Telecaller & Database Management Executive to handle calls, lead follow-ups, and maintain customer/lead databases.
Key Responsibilities:
Make outbound calls and follow up with leads.
Maintain and update databases regularly.
Record call details, lead status, and follow-ups.
Coordinate with the team.
Prepare basic daily/weekly reports.
Ensure accurate and organized data management.
Requirements:
Good communication skills in English and Hindi.
Basic knowledge of MS Excel/Google Sheets.
Good data-entry and organizational skills.

Key responsibilities:

1. Source technicians/trainees through calling, referrals, job portals, and local networks; manage follow-ups and ensure candidates join scheduled training batches.
2. Manage day-to-day Mumbai Training Centre operations, coordinate trainers and batches, track attendance, assessments, and completion, and ensure smooth onboarding/deployment after training.
3. Work with business categories to understand skill requirements, identify existing technicians for upskilling, coordinate training programs, and track post-training deployment/performance.

Key Responsibilities:

1. Connect with parents and adult learners and schedule 1:1 video counseling sessions.
2. Understand their needs, explain the program, handle questions, and guide them toward enrollment.
3. Follow up with interested leads and manage the sales process from the first interaction to final conversion.
4. Build strong relationships with prospects and achieve monthly sales targets.