Palo Alto Networks

Job description:

Responsibilities:-

• Provide Technical Support to customers and partners

• T3-technical support role who will be handling escalations from the front line and Tier 2 technical support teams within Palo Alto networks

• Provide configurations, troubleshooting, and best practices to customers

• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner

• Provide fault isolation and root cause analysis for technical issues

• Preparing detailed RCA documents for official submissions to customers
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base

• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.

• Working with engineering on filling bugs and working with product teams on feature requests

• Working on Hot / Risk technical escalations from the region or other theaters 

• Lead case swarming and training sessions for frontline teams

• Willing to work in flexible and varying shift times, including weekends and evenings

Bosch Global Software Technologies Private Limited

Job description:

Responsibilities:-

• Support the administration of OpenText ALM platforms, ensuring smooth operations and availability.
• As a beginner in this role, you will be responsible for assisting in the implementation, configuration, and administration of OpenText ALM solutions, helping to ensure the seamless management of the software development lifecycle.
• Provide basic troubleshooting and support for OpenText ALM issues or incidents.
• Participate in system upgrades and patching, ensuring that all ALM environments are up to date.
• Document configurations, processes, and best practices to maintain knowledge of the system.

Konecranes

Job description:

Specialist, EC Processes is part of a centralised EC Processes, Data Governance and Reporting team in the enabling functions at Konecranes Global HR Shared Services. Specialist is working with a Human Resources Information System (HRIS) SuccessFactors and focusing mainly on Employee Central related processes and support. Specialist will work closely with various stakeholders such as global process owners, HR business partners, local HRs and other specialists.

Your key responsibilities:-

Job Description:-

1. Visiting client sites in the Chandigarh tricity area plus places like Baddi, Kala Amb, Ludhiana,

     Rajpura and Zirakpur. 

2. Servicing and making service reports 

3. Keeping track of future client requirements for service.

4. ITI/Diploma in Mechanical/Electrical 

Additional Requirements:-

1. Candidates must have personal conveyance like motorcycle/scooter. 

2. Fuel costs will be covered by the company