Lava Java Private Limited

Job Description

A customer care executive's job is to communicate with customers and help resolve their issues. They may also lead a team of customer service representatives. Some of their responsibilities include:

Responding to customer questions

Customer care executives answer customer questions and provide information about products, services, and technical issues.

Resolving customer issues

They listen to customer complaints, empathize with their concerns, and take steps to resolve the issues.

Managing customer interactions

They manage customer interactions through phone calls, emails, live chats, and social media.

Maintaining records

They keep accurate records of customer interactions, including inquiries, resolutions, and follow-up actions

. Inform customers about product & services. 

. Handle inbound & outbound calls. 

. Understand customer's need & solve queries

Contact Person

Shubham Prasad

Accenture

Job description

Project Role : Web Developer
Project Role Description : Design, build and test web-based applications for various site components and edit site content. Document technical designs and specifications. Research and incorporate updated content for websites.
Must have skills : SAP Hybris Commerce
Good to have skills : Java Deployment Technologies, Spring Boot
Minimum 7.5 year(s) of experience is required
Educational Qualification : Full Time Education

About the position:
As a Web Developer, you will design, build, and test web-based applications for various site components and edit site content. You will also document technical designs and specifications and research and incorporate updated content for websites. Your typical day will involve creating and implementing web designs, collaborating with cross-functional teams, and ensuring the functionality and usability of web applications.

 Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Design and develop web-based applications using SAP Hybris Commerce.
- Test and debug web applications to ensure functionality and usability.
- Collaborate with cross-functional teams to gather requirements and implement solutions.
- Document technical designs and specifications for web applications.
- Research and incorporate updated content for websites.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP Hybris Commerce.
- Good To Have Skills: Experience with Java Deployment Technologies, Spring Boot.
- Strong understanding of web development principles and best practices.
- Experience with front-end technologies such as HTML, CSS, and JavaScript.
- Knowledge of database management systems and SQL.
- Familiarity with version control systems such as Git.
- Ability to troubleshoot and debug web applications.
- Excellent problem-solving and analytical skills.

J K S S & Associates

Job description:-

We are seeking a skilled and enthusiastic IT Support - Delhi Location to join our growing team. In this role, you will be responsible for providing technical support to our internal users and maintaining the smooth operation of our computer systems and network infrastructure.

Key Responsibilities:

• Provide technical support: Diagnose and troubleshoot computer hardware and software issues, including desktops, laptops, printers, and peripherals.
  
• User support: Assist users with technical issues, answer questions, and provide guidance on software applications and company policies.
  
• System maintenance: Perform routine system maintenance tasks, including software updates, virus scans, and backups.
  
• Network support: Assist in maintaining the company's network infrastructure, including troubleshooting network connectivity issues.
  
• Hardware and software installation: Install and configure new hardware and software as needed.
  
• Documentation: Maintain accurate records of all technical support activities.
  
• Other duties as assigned: Participate in other IT-related projects as needed.
  

Qualifications:

• Strong understanding of computer hardware and software: Familiarity with Windows operating systems, basic networking concepts, and common computer applications is essential.
  
• Excellent problem-solving and troubleshooting skills: Ability to diagnose and resolve technical issues effectively and efficiently.
  
• Strong communication and interpersonal skills: Ability to communicate technical information clearly and concisely to both technical and non-technical users.
  
• Customer service orientation: Ability to provide excellent customer service to internal users.
  
• Teamwork and collaboration: Ability to work effectively as part of a team.
  
• Attention to detail: Ability to accurately document and track all support activities.
  

Expertise:-

• Experience with software or technologies used, e.g., Microsoft Office 365, Active Directory, cloud computing
  
• Relevant certifications (e.g., CompTIA A+, Network+) will be a merit. 
  
• Experience in a fast-paced environment