KCS
Job Description:-
Business Process Outsourcing (BPO) jobs involve a variety of tasks that support a company's operations. These tasks can include customer service, finance, data processing, and more.
Responsibilities
Customer service: Handle inbound calls, respond to emails, and resolve customer issues
Sales: Make outbound calls to sell products or services
Data processing: Enter data, process documents, and maintain records
Administrative duties: Hire, train, and coach employees
Communication: Manage client communications and respond to queries
Surveys: Collect data about customer satisfaction and brand awareness
Reporting: Analyze customer data to develop new strategies
CONTACT US:- +91-7838882457
VISA
Job Description:-
Authorize.net makes it simple to accept electronic and credit card payments in person, online or over the phone. We’ve been working with merchants and small businesses since 1996. As a leading payment gateway, Authorize.net is trusted by more than 445,000 merchants, handling more than 1 billion transactions and USD 149 billion in payments every year.
As a Principal Engineer at Authorize.net (a Visa solution), you will be a hands-on technical leader working across multiple teams to modernize our systems and deliver innovative online payment solutions. You will be instrumental in containerizing applications, splitting monolithic codebases into microservices, and migrating on-premises workloads to the cloud. In addition, you will enable process improvements through robust DevOps practices, incorporating comprehensive release management strategies and optimized CI/CD pipelines.
Beyond modernization, you will also guide the development of major new features by translating complex business problems into technical solutions that resonate with our merchants and partners. You will also drive cross-team projects that standardize our approach to API development and data schemas, ensuring consistent implementation of best practices across the organization.
Collaborating with product managers, tech leads, and engineering teams, you will define technology roadmaps, communicate architectural decisions, and mentor engineers in advanced technical approaches. This position requires a solid track record of delivering large-scale, reliable, and secure software solutions. While we prefer C# expertise, knowledge of other modern programming languages is also welcome.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
- 16-20 years of relevant work experience
with a Bachelor’s Degree or with an Advanced degree.
- Advanced level coding skills in C#, .Net Core, ASP.Net. Java experience is a
plus
- Experience in using various GenAI tools
in SDLC and optimization.
- Familiarity with continuous delivery and DevOps practices, including
infrastructure automation, monitoring, logging, auditing, and security
- Hands-on knowledge of cloud platforms (e.g., AWS, Azure, or GCP) for scalable
deployment strategies
- Understanding of integration patterns, API design, and schema standardization
for enterprise systems
- Prior exposure to NoSQL data stores (e.g., HBase, Cassandra) is beneficial
- Experience with merchant data or payment technology is a plus
- Excellent communication skills, with a proven ability to mentor and guide
engineering teams at scale
Palo Alto Networks
This position is responsible for Palo Alto Networks’ (PANW)’s Infrastructure Platform Engineering org to join an innovative and fast-paced team. The ideal candidate will play a critical role in developing and deploying scalable, secure and efficient microservice solutions for Infrastructure.
You will work with a team of software developers writing great quality software to create digital visibility and action taking mechanisms for PANW's global infrastructure on cloud and on-prem.
Your Impact
Software Development - Develop and maintain scalable infrastructure services across infrastructure verticals such as Network, Compute, DB,etc.
System Design - Implement complex systems with a focus on scalability, security, and reliability, applying best practices such as unit tests and following design patterns.
Microservices Development - Build and support production-grade microservices using REST API frameworks such as Flask, Django, etc.
Cloud Platforms - Leverage public cloud platforms (GCP, AWS, Azure) to build and deploy software while ensuring high availability and performance
Orchestration & Optimization - Implement infrastructure orchestration services and frameworks to optimize deployment pipelines and reduce manual effort
Collaboration - Work closely with cross-functional teams including SREs, Network Engineers, product teams, and security engineers to align development efforts with business objectives
Critical Thinking - Apply analytical and problem-solving skills to tackle complex challenges in software and infrastructure engineering
WNS Global Services
Job Description
Operational LeadershipLead day-to-day operations for healthcare accounts, ensuring consistent delivery against service level agreements (SLAs).Develop and implement operational strategies that align with client goals and organizational objectives.Optimize processes to improve efficiency, reduce costs, and maintain high-quality standards.
Client ManagementAct as the primary point of contact for healthcare clients, managing relationships, expectations, and escalations.Conduct regular performance reviews with clients to discuss metrics, address concerns, and implement feedback.Collaborate with clients to identify new opportunities for process improvements and additional services.
Team Development and LeadershipManage a large team, including supervisors, managers, and front-line staff, to ensure effective service delivery.Mentor, coach, and develop team members to enhance performance and foster career growth.Build a culture of accountability, engagement, and high performance within the team.
Quality Assurance and ComplianceEnsure all healthcare processes comply with regulatory standards (e.g., HIPAA, CMS guidelines) and internal policies.Implement quality assurance measures to monitor performance and identify improvement areas.Lead internal audits and ensure timely resolution of non-compliance issues.
Financial ManagementManage the budget for healthcare operations, balancing client requirements with cost efficiency.Monitor operational costs and implement cost-control measures without compromising quality.Prepare and present regular financial and operational reports to senior management.
Experience: 18+ years of experience in healthcare operations, with at least 5 years in a senior management role. Prior experience in BPO or outsourcing is advantageous.