Job Description:
Seeking a Customer Support Executive to handle customer inquiries, resolve issues, and ensure a positive customer experience through effective communication and problem-solving.

Key Responsibilities:

• Respond to customer queries via phone, email, or chat
• Resolve complaints and provide solutions
• Maintain customer records
• Coordinate with internal teams

Skills Required:

• Excellent communication skills
• Customer service orientation
• Problem-solving abilities
• Basic computer skills
• Team collaboration

Job Description:

We are looking for a Customer Support Executive to handle customer inquiries and provide excellent service through phone, email, and chat.

Key Responsibilities:

1. Resolve customer complaints and queries.
2. Maintain customer records and interactions.
3. Escalate complex issues to relevant departments.
4. Ensure customer satisfaction and retention.
5. Prepare daily reports.

Skills Required:

• Good communication skills
• Basic computer knowledge
• Customer handling skills

Job Description :

About the job

Key responsibilities:

1. Handle customer queries via phone, email, and chat
2. Resolve complaints and provide solutions
3. Maintain customer records and feedback reports
4. Escalate complex issues to concerned teams
5. Ensure customer satisfaction standards are met
6. Follow up on pending requests

Skill(s) required

• Customer Service
• MS-Office
• Communication Skills
• CRM Software