Job Title: Customer Care Executive

We are seeking passionate and customer-focused individuals to join our team as Customer Care Executives. In this role, you will be the face of the company, handling customer inquiries, resolving issues, and ensuring a positive experience for every customer. If you enjoy helping people and providing exceptional service, we’d love to hear from you!

Key Responsibilities:

• Respond to customer inquiries via phone, email, or chat.
• Resolve customer issues effectively and efficiently, ensuring satisfaction.
• Provide clear and accurate information about products and services.
• Assist customers with placing orders, processing returns, and addressing product concerns.
• Maintain accurate customer records and follow up as necessary.
• Handle both inbound and outbound calls, ensuring a positive customer experience.
• Work closely with internal teams to resolve customer complaints and ensure prompt resolution.
• Strive to meet individual and team performance goals.

Qualifications:

• Minimum educational qualification: 12th pass.
• Age: 18 to 30 years.
• Excellent verbal and written communication skills in English and Hindi.
• Strong problem-solving skills and the ability to stay calm under pressure.
• Prior experience in customer service is a plus, but not mandatory.
• Ability to multitask and manage time effectively.
• A positive attitude and a strong commitment to delivering excellent customer service.

Why Join Us:

• Opportunity to work in a dynamic and supportive team environment.
• Training and career growth opportunities.
• Competitive salary and performance incentives.

If you are passionate about providing great customer service and are looking for a rewarding career, apply today!