Responsible for complete Project Life Cycle right from the Receiving & understanding Requirement

· Responsible for Project Deployment with gained Client Satisfaction - Team Development & Motivation.

· Responsible for client communications, conflict resolution, and compliance on client deliverables and revenue

· People management -Talent Acquisition, Onboarding, career development.

· Responsible for the operational vision and execution of all client relationship requirements

· Maintaining positive relationships with customers.

· Identifying customer needs and overseeing service delivery within the business context.

· Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.

· Managing finances and budgets.

· A Bachelor's degree in a Business-related field.

· Experience in customer service, leadership, and staffing Services may be advantageous.

· Strong customer service, project management, and quality control skills.

· Good resource planning skills.

· Excellent leadership and customer service skills.

· Strong teamwork skills and attention to detail.

· Frequent travelling

Desired Qualification

• B.E./B.Tech. (Electrical/Electrical & Electronics Engineering /Electronics & Communication/ Electronics & Instrumentation/ Computer Science/ IT).
• 6 years in Power Sector including 2 years in SCADA/DMS
  
• Preference to the Power Sector will be given.
  
• Experience of working in Power Sector.

Job Description

• Meter to cash process, Technical and business master data knowledge.
• Work closely with clients on a daily basis SAP ISU process,
• Preparation and delivery of reports as and when required from SAP system,
• Provide on-site functional support and training of various modules,
• Coordination with functional lead to help and identify the gaps in the system.