Responsible for complete Project Life Cycle right from the Receiving & understanding Requirement

· Responsible for Project Deployment with gained Client Satisfaction - Team Development & Motivation.

· Responsible for client communications, conflict resolution, and compliance on client deliverables and revenue

· People management -Talent Acquisition, Onboarding, career development.

· Responsible for the operational vision and execution of all client relationship requirements

· Maintaining positive relationships with customers.

· Identifying customer needs and overseeing service delivery within the business context.

· Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.

· Managing finances and budgets.

· A Bachelor's degree in a Business-related field.

· Experience in customer service, leadership, and staffing Services may be advantageous.

· Strong customer service, project management, and quality control skills.

· Good resource planning skills.

· Excellent leadership and customer service skills.

· Strong teamwork skills and attention to detail.

· Frequent travelling