ClickMyCruise

Job description

The Sales Manager will drive sales strategy and execution, managing a portfolio of cruise liners. This role involves being part of a sales team while developing key client and partner relationships to expand market share.

Key Responsibilities:

Execute sales strategy: Implement sales strategies to achieve revenue goals, focusing on lead generation, customer acquisition and retention for cruise bookings. Align with sales targets set by sales heads.

Collaboration with marketing: Work closely with the marketing team to implement region-specific promotions and campaigns to boost bookings

Relationship building: Establish and maintain relationships with travel agents, corporates, and other key stakeholders to expand our distribution network. Represent the brand at trade shows, conferences etc.

IXIGO 

Job description:

We are looking to hire a Senior Quality Auditor, Customer Experience to play the key role of

managing process quality for customer service. He/She will drive the execution for running

ixigo’s day-to-day quality processes, improve operational efficiency, and provide customer

insights to product, tech and marketing teams to enable continuous customer experience

enhancements.

As a Senior Quality Auditor – Customer Experience, you will be responsible for:

1. Monitoring calls/emails/chats as per audit forms & identify Fatal & Non-fatal errors

2. Identifying historical trends through data analysis to uncover agent training needs

3. To conduct regular Feedback sessions for Agents and trainers

4. Publish daily, weekly & monthly Quality Reports

5. To conduct calibration sessions with operations and training team

6. Conduct quality improvement sessions for agents or train the trainer sessions

7. Define SOPs as per process updates/product developments & cascade to team

8. Designing Audit forms in line with process guidelines across touchpoints

Pranav Creations Pvt Ltd

Job Overview

We are looking for a motivated and experienced Recovery Agent to join our team at Pranav Creations Pvt Ltd. As a Recovery Agent, you will be responsible for recovering outstanding payments from customers and maintaining a healthy cash flow for the company. This is a junior role requiring 1 to 3 years of experience in collections or debt recovery.

Roles And Responsibilities

• Contact customers via phone, email, and in-person to recover outstanding payments
• Negotiate payment plans and settlements with customers in financial distress
• Follow up with customers to ensure timely collections and resolve any payment disputes
• Maintain accurate records of payment collections and outstanding debts
• Collaborate with the finance and legal teams to escalate complex cases and take legal actions when necessary
• Develop and maintain relationships with customers to prevent future delinquencies
• Stay updated with relevant laws and regulations related to debt recovery

Precise Infotech Solution

Job description

Responsibilities
- Handle inbound and outbound calls, catering to international clients.
- Promote and sell insurance products.
- Maintain and build relationships with clients.
- Meet sales targets and contribute to the growth of the company.