Team Lead - AP
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Team Lead AP
Stargate- Fresher
- Not Mentioned
Knowledge of ICF controls
presentation skills.
Time Management.
-
Full Time
graduate
Fresher
No required
3
Stargate
Full Time
Working Type : Work From Office
Job Description :
METRO GLOBAL SOLUTION CENTER PVT LTD
Job description:-
- Monitoring team performance with respect to TAT, Productivity & Quality.
- Monitoring the ageing buckets, ICF control checks
- Driving Employee engagement within the team.
- Driving Improving projects by self, ideations with team.
- Conducting team meetings on regular basis to discuss the process health with the team.
- Conducting performance review with the team on monthly basis.
- Preparation of Qtrly Incentives for team.
- Conduct and review annual appraisals of the team members.
- Sharing feedback with the team on a regular basis.
- Leave Management for self and team.
- Co-ordinate with other teams to ensure smooth operations like IT Ops & Infra.
- Drive & Conduct (as per feasibility) UAT testing’s for any process changes be that by
- Automation, Process Improvements like EDI, SIS, Workflow implementations.
- Close Liaison with Process Owner and Process Experts on a regular basis to do Process analysis.
- Interacting with customers on Process Quality and Updates for the process topics or for addressing any challenges.
- Participate & Assist in analysis for Monthly Governance ppt and meetings.