The Senior AI & Automation Engineer is a hands-on individual contributor responsible for designing, developing, and deploying advanced AI-driven automation solutions across the enterprise. This role focuses on building intelligent virtual agents, backend automation services, and scalable integrations using modern AI platforms and frameworks.

The ideal candidate brings strong experience in conversational AI, agentic AI systems, generative AI, and Python-based automation, along with a solid understanding of LLMs, prompt engineering, Model Context Protocol (MCP), and LLMOps concepts. You will work closely with product owners, business stakeholders, QA partners, and other engineers to deliver high-quality AI solutions that automate workflows and improve employee experience across IT, HR, Procurement, and Operations.

This role is hands-on and delivery-oriented, with opportunities to mentor others and contribute to shared technical standards.