As a Sales Manager - Account Manager you will nurture relationships and drive growth within our existing account portfolio. You’ll champion Freshworks’ products by helping organizations work smarter, achieve stronger outcomes, and deliver outstanding experiences. We’re looking for someone collaborative and driven by a growth mindset, who thrives in a dynamic environment and is passionate about unlocking opportunities through cross-sell, upsell, and expansion in strategic accounts.
What you will do:
- Engage, discover & drive results: Develop and execute customer-focused account plans exceeding revenue targets through upsell, cross-sell, renewals, and new opportunities.
- Articulate Value: Be a strategic partner, understanding customer challenges, connecting solutions to real-world outcomes, and engaging executives in impactful conversations and results. Stay informed about industry trends and competitors to represent our solutions with confidence.
- Execute the Sales Process: Lead and close complex enterprise deals with mastery, building alignment across C-level stakeholders, negotiating value-based agreements, and driving opportunities to successful outcomes.
- Learn & Collaborate: Work with colleagues across Customer Success, Implementations, Billing, Deal Desk, Pre-Sales, and Marketing to ensure seamless customer experiences. Share your expertise by mentoring and supporting teammates in their growth.
- Expand & Grow: Drive net revenue retention by identifying expansion and cross-sell opportunities within existing accounts. Build strategic account plans, strengthen executive relationships, and deliver consistent forecasting and revenue execution. Travel, as required, to deepen partnerships, unlock new use cases, and represent Freshworks with purpose.
Role
We are seeking a dynamic and results-driven Sales Executive to join our team in the Visual LED
industry. The ideal candidate will be responsible for generating new business, managing client
relationships, and driving sales of LED displays, video walls, digital signage, and AV solutions.
If you have a passion for sales, technology, and digital displays, we want to hear from you!
Key Responsibilities:
Identify and develop new business opportunities for LED display solutions across
various industries (Retail, Hospitality, Corporate, Events, etc.).
Build and maintain strong relationships with architects, designers, system integrators,
corporate clients, and advertising agencies.
Conduct client meetings, presentations, and product demonstrations to showcase LED
display solutions.
Generate and follow up on leads, negotiate contracts, and close sales to meet and exceed
revenue targets.
Work closely with technical and project teams to ensure seamless project execution and
customer satisfaction.
Stay updated on industry trends, competitor activities, and new LED technologies.
Prepare and submit sales reports, forecasts, and market analysis to management.
Participate in trade shows, exhibitions, and networking events to promote the
company's products and services.
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