Sales Associate is responsible for providing the best customer experience in the stores by providing high standards of selling services to Lenskart customers. He/she plays a pivotal role in driving the revenue achieved by the store.

Key responsibilities:

A. Customer focus:
1. Sales Associate is expected to greet and welcome all walk-in customers and guide them toward the clinic, promoting the free eye check-up.
2. He/she will be involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers.
3. He/she must possess a basic understanding of the POS system to ensure that the transactions are processed effectively.
4. He/she must be dedicated to customer satisfaction and must go beyond his means to resolve any concerns that the customer has.

B. Product recommendation:
1. With the information received from the Optometrist and the customer, he/she will present the customer with an optimal selection of products. This opportunity may be used to strike a conversation and convert it into sales.
2. He/she is expected to understand the unstated needs of the customer, ask relevant questions, and pick the right time to pitch the recommended solutions.

C. Achieving sales targets & SOP adherence:
1. Sales Associate is expected to achieve the assigned target for sales, eye-test conversion, and returns. He/she must follow all assigned SOPs diligently.
2. Post making the sale, he/she is responsible for coordinating with the customer for product pickup, after receiving due communication from the warehouse. He/she will verify the accuracy of the lenses fitted before handing over the product to the customer. In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage.

D. Store upkeep & maintenance:
1. He/she is expected to maintain Lenskart standards of hygiene in the store with respect to the overall display, frames, instruments, and other store equipment by cleaning them regularly.
2. He/she must ensure the security of all Lenskart equipment and ensure there is no shortage of stock units or damage in the store.

Note: This role requires working 6 days a week with a rotational week-off and rotational shifts based on business requirements. Please note that there are no night shifts.

Training information:
Candidates selected for the role after successfully completing the interview process will be attending a one month mandatory offline training program at a designated Lenskart Academy, which is an integral part of the onboarding process.

Performance-based incentives will be provided

Key Responsibilities:

1. Acquiring new leads, identifying potential customers, and closing sales.
2. Facilitate students in locating affordable yet convenient and secure rooms in our extensive selection of listed properties and keep in continuous correspondence with the students.
3. Ensure a comprehensive sales process to attain maximum customer conversion rate.
4. Maintain all modes of communication with the customer to provide a smooth and hassle-free journey to ascertain a perfect match for their requirements.
5. Address any queries raised by students with a prompt and consummate response.
6. Communicate with property managers within the UK, US and Australia, augmenting our company services and achievements.

UniAcco - Through which we aspire to ignite a global prop-tech revolution by bringing together students and property managers from all over the world on a single, cross-border platform.

Key Responsibilities:

1. Acquiring new leads, identifying potential customers, and closing sales.
2. Facilitate students in locating affordable yet convenient and secure rooms in our extensive selection of listed properties and keep in continuous correspondence with the students.
3. Ensure a comprehensive sales process to attain maximum customer conversion rate.
4. Maintain all modes of communication with the customer to provide a smooth and hassle-free journey to ascertain a perfect match for their requirements.
5. Address any queries raised by students with a prompt and consummate response.
6. Communicate with property managers within the UK, US and Australia, augmenting our company services and achievements.