Primary Responsibilities

Security Operation

• Train Security Officers in the operation of surveillance equipment, written reports, record keeping, patrol and first aid procedures
• Disseminate all information by the Management to team members
• Conduct patrols and regular checks on all Security Officers to assure that they are alert and discharging their duties efficiently and effectively
• Conduct all criminal investigations, put up accompanying investigation papers and reports cases which occur within the Hotel
• Conduct surveillance on hotel staff to ensure that they abide by the House Rules; Keep tag on movements of staff who are classified as suspects under investigations
• Control and direct all emergency personnel traffic in response to fire, bomb threat, police assistance, injury or illness
• Inspect all Security equipment to ensure that they are in working order and that all cameras are correctly focused
• Conduct routine day-to-day checks of the following items to ensure that they are properly maintained, issued and accounted for;
  • Pocket books;
  • Security Desk Occurrence Book;
  • Gate Passes and Security Passes;
  • Keys and Key Registers;
  • Post allocation for hotel and External Security
• Cultivate Informers with the intention of obtaining information of security interest that may be of immediate or future use to the Department for prevention and detection purposes
• Record all activities involving the Department in the Daily Security Report
• Provide security coverage for VIP guests
• Update Director of Security constantly on all matters of security interest affecting the Hotel and the Department
• Always be on-call, including off-duty hours, for any emergency that may arise

Team Management

• Conduct performance review with the team
• Identify and develop team members with potential
• Constantly monitor team members’ appearance, attitude and degree of professionalism
• Conduct detailed induction programs for new employees
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
• Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service

We are seeking a detail-oriented and innovative Security Manager to join our team in Mumbai, India. The ideal candidate will be responsible for ensuring the safety and security of our employees, guests, and assets while fostering a collaborative and supportive work environment.

• Develop and implement comprehensive security strategies and protocols to protect the organization's personnel, property, and information
• Manage and lead a team of security personnel, providing guidance, training, and performance evaluations
• Conduct regular risk assessments and implement proactive measures to mitigate potential security threats
• Oversee the installation, maintenance, and operation of security systems, including surveillance cameras, access control systems, and alarm systems
• Collaborate with local law enforcement agencies and other relevant authorities to ensure compliance with security regulations and best practices
• Investigate and report on security incidents, preparing detailed documentation and recommending corrective actions
• Develop and conduct security awareness training programs for employees at all levels of the organization
• Monitor and analyze security trends, adapting strategies to address emerging threats and challenges
• Manage the security department budget, ensuring cost-effective allocation of resources
• Coordinate security arrangements for special events, VIP visits, and high-risk situations
• Stay updated on local security challenges and regulations specific to Mumbai and implement appropriate measures
• Serve as the primary point of contact for all security-related matters within the organization