Job Description
We are seeking a highly skilled and experienced Rooms Division Manager to join our luxury hotel in the beautiful city of Udaipur, India. As a key member of our leadership team, you will be responsible for overseeing all aspects of the rooms division, including front office, housekeeping, and guest services.
- Manage and optimize the daily operations of the front office, housekeeping, and guest services departments
- Develop and implement strategies to enhance guest satisfaction and maintain high service standards
- Monitor and analyze key performance indicators to maximize revenue and profitability
- Lead, train, and motivate a diverse team of staff to ensure exceptional service delivery
- Collaborate with other department heads to ensure seamless guest experiences
- Handle guest complaints and resolve issues promptly and professionally
- Oversee room inventory management and pricing strategies
- Develop and manage departmental budgets
- Ensure compliance with hotel policies, safety regulations, and industry standards
- Implement and maintain quality control measures across all areas of responsibility
- Stay updated on industry trends and implement innovative practices to improve operations