Job Description
The Opportunity
At Flywire, we are seeking a Relationship Manager, Agent Partnerships to support and grow our network of education agent partners across India. In this role, you will work closely with the Agent Partnerships team to execute strategies that drive payer growth, strengthen partner relationships, and maximize the value of our existing partnerships.
The Relationship Manager will play a key role in supporting our agent partners, ensuring they understand the value of the Flywire Payment Solution, while identifying opportunities to increase adoption, improve retention, and drive revenue growth. You will also act as a trusted partner to agents, providing timely support, resolving issues, and helping them succeed using Flywire’s platform.
This role reports to the Relationship Management Lead for the respective region in India.
Key Responsibilities
- Collaborate with the Relationship Management Lead to execute strategies that drive agent utilization, retention, and revenue growth
- Develop and manage strategic account plans for assigned agents to maximize engagement, utilization, and business growth
- Present Flywire’s products and services to agents in a consultative and educational manner, demonstrating the value of the Flywire payment solution
- Provide ongoing support to existing agents by building strong relationships and responding to inquiries in a timely and professional manner
- Partner closely with the Sales Manager, Agent Partnerships on pipeline management, handovers, and onboarding of new agents (both virtual and in-person)
- Identify opportunities to expand partnerships and increase adoption of Flywire services
- Organize marketing materials and represent Flywire at events, expos, and partner engagements
- Maintain accurate and up-to-date records of partner interactions and activities within CRM systems