Job Description

WHAT YOU’LL DO 

As an AP Manager, you are accountable for ensuring the delivery of AP SSC activities and will lead innovation and continuous improvement initiatives that enhance the service/optimize cost to increase value set out by the GPO (global process owner). You will be reporting to the GPO of AP and act as the key contact person for AP SSC operations. You lead the AP department within SSC in the right direction set out by the GPO. You are responsible for both AP SSC operations as well as responsibilities, including performance management and salary conversations.

Key Responsibilities

• Reporting to GPO
• Responsible for leading the AP process consistently within SSC, by implementing goals and monitoring the performance
• Drive Key performance indicator (KPI's) in line with the SLA's to be used to measure the effectiveness and efficiency of the sub process and end to end business process. Identify deviations, find the root cause and resolve.
• Reports to GPO and set guidelines for Team Leads and its teams on how to run the operations. Escalate when KPIs are not met.
• Manage the collaboration between managers of other Finance & Accounting processes and stakeholders within H&M Group in an organized and efficient manner to ensure compliance with policies and procedures.
• Ensure customer focus and be in close contact with AP GPO and other relevant stakeholders to continuously improve the global process
• Ensure continuous gathering and sharing of knowledge within the department and with internal and external stakeholders
• Need to have a good understanding how to operate AP activities in SAP and VIM
• Managing and structuring continuous improvement opportunities in the AP processes.
• Coordinates and implements process improvement initiatives along with Process Owner and other stakeholders
• Promote the culture of continuous improvement, lead and ensure that initiatives associated with end-to-end AP process will be initiated and delivered.
• Contribute and collaborate with GPO, Process Leads and IT/ Tech in central initiatives regarding requirements, scope, solution design, test and post-go live validation/stabilisation
• You manage the recruitment, training, and development for your team.
• You evaluate and manage the performance of your team through regular feedback, performance reviews, development plans and follow-up. You take actions to improve performance and develop your team.
• You support, guide and train Team Leads to be able to take a manager role in the future
• You ensure we have a success planning established