Openview Technologies Pvt Ltd

Job description

 Responsibilities:
• Provide troubleshooting and operational support on desktops, laptops, printers, scanners, and data cards.
• Coordinate with third-party/OEM for warranty/AMC support.
• Administration, installation, re-installation, and re-configuration of user automation software.
• Install/configure desktop and laptops operating systems and applications.
• Configure and update antivirus software.
• Patch management for laptops and desktops.
• Recovery of lost user data caused by hardware or software failures and user errors.
• Provide support to VIP users.
• Installation of printers.
• Provide appropriate rights and permissions for accessing printers.
• VC support connecting calls, L1 level IT infrastructure troubleshooting, daily checklist.
• IP telephony, IMAC for desktop IP phones.