Waterrock Hospitality Private Limited

Job description:-

Key responsibilities:

1. Handle inbound calls, chats, and messages from prospective and current guests with professionalism and warmth
2. Assist with room availability, rates, booking modifications, and cancellations
3. Provide detailed information about resort amenities, policies, and local attractions
4. Resolve guest concerns or issues efficiently, coordinating with on-site staff when necessary
5. Maintain accurate records of guest interactions and service requests using our reservation and CRM systems
6. Upsell resort services, packages, and local experiences when appropriate
7. Follow up on guest requests and ensure timely responses and resolutions
8. Collaborate with the operations team to relay guest preferences, arrivals, and special requests

RIGHTSTEPS CONSULTANCY

Job Description:

·         Urgently required candidate for the profile of customer support executive in a company based in Bahadur ke road, Ludhiana.

Schedule:
Monday to Friday

Language:
Hindi (Required)
English (Required)

Interested candidates can share their resume at below mentioned number
9056079093