Y8 Space Consumer Private Limited
As a Customer Service Executive at Y8 Space Consumer Private Limited, you will play a crucial role in providing exceptional service to our clients. Your proficiency in English and Hindi, both spoken and written, along with your expertise in MS Office and MS Excel, will be invaluable in ensuring customer satisfaction.
Key Responsibilities:
1. Respond to customer inquiries and resolve issues in a timely and professional manner.
2. Maintain accurate records of customer interactions and transactions.
3. Collaborate with other departments to address customer needs and concerns.
4. Identify and escalate priority issues to the appropriate channels for resolution.
5. Provide product information and support to customers to enhance their overall experience.
6. Proactively follow up with customers to ensure their satisfaction and loyalty.
7. Stay updated on company policies, procedures, and products to better assist customers.
Vistas Learning
Hiring for Customer Service Executive
Language : English, Kannada, Hindi
Notice Period : Immediate Joiners
Working days - Monday to Saturday ( Sunday fixed week off )
Working hours - 9:00 - 6:00
Responsibilities:
Handle customer inquiries promptly and efficiently
Provide accurate product information and assist customers in making purchasing decisions
Resolve customer complaints and ensure customer satisfaction
Maintain customer records and update information as necessary
Collaborate with other departments to escalate and resolve complex issues
Follow up with customers to ensure their concerns are addressed and resolved
Develop and maintain a comprehensive knowledge of company products and services
Stay up-to-date with industry trends and best practices in customer service
Adeeba E Services Pvt Ltd