Client Relationship Executive
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Client Relationship Executive
Nexgen private limited- 3 - 5 yrs
- 30,000 - 35,000 / month
Client Relationship
Effective Communication
Lead Generation
Networking
Presentation skills
-
Full Time
graduate
3 - 5 yrs
₹30000 - ₹35000 / month
1
Nexgen private limited
Full Time
Working Type : Work From Office
Job Description :
Key Responsibilities:
1. Outbound/Inbound calls: Making calls to prospective leads and receiving calls from existing customers.
2. Sales & promotion: Explaining service features, benefits, and pricing to drive sales and achieve targets.
3. Customer support: Addressing customer queries, complaints, and grievances effectively.
4. Data management: Updating customer details and call outcomes in the company database or CRM system.
5. Following scripts: Utilizing provided scripts to communicate company offers effectively.
Requirements & skills:
1. Communication: Exceptional verbal communication skills and a confident, polite tone.
2. Computer skills: Basic knowledge of MS Office (Word, Excel) and internet surfing.
3. Interpersonal skills: Ability to build rapport, persuade, and handle objections.
4. Experience: Previous experience in telecalling or customer service is usually preferred. Freshers are also welcome.
5. Education: Generally, a high school diploma or equivalent, with degree holders sometimes considered.
1. Outbound/Inbound calls: Making calls to prospective leads and receiving calls from existing customers.
2. Sales & promotion: Explaining service features, benefits, and pricing to drive sales and achieve targets.
3. Customer support: Addressing customer queries, complaints, and grievances effectively.
4. Data management: Updating customer details and call outcomes in the company database or CRM system.
5. Following scripts: Utilizing provided scripts to communicate company offers effectively.
Requirements & skills:
1. Communication: Exceptional verbal communication skills and a confident, polite tone.
2. Computer skills: Basic knowledge of MS Office (Word, Excel) and internet surfing.
3. Interpersonal skills: Ability to build rapport, persuade, and handle objections.
4. Experience: Previous experience in telecalling or customer service is usually preferred. Freshers are also welcome.
5. Education: Generally, a high school diploma or equivalent, with degree holders sometimes considered.