Job description

USA provides support and services across various IT domains such as Software development, Web development, ERP design, Application design, Technical Support, Account Management, Business Process Outsourcing, and Content Creation for leading corporations of the world ranging from Insurance, Mortgage, and Banking to Healthcare, Pharmaceuticals, Education and Retail industries.

Role: Senior Business Analyst

Experience: 10+ Yrs

Location: Mohali (Punjab)

Work Mode: On-Site

Notice Period: Immediate Preferred 

Role Overview: As a Senior Business Analyst, you will play a key role in driving project success through your expertise in business analysis, project management, and process improvement.

Qualifications: Bachelor's degree in Business Administration, Information Technology, or a related field; Master's degree preferred.

Key Responsibilities:

• Collaborate with stakeholders to gather, analyze, and document business requirements.

• Lead elicitation sessions and workshops to ensure a comprehensive understanding of business needs.

• Develop use cases, process flows, and user stories to guide development teams. Utilize Jira for project tracking, ensuring alignment with Agile principles.

• Conduct data analysis using SQL, providing insights for decision-making.

• Assist in the development of test plans and coordinate user acceptance testing (UAT).

• Identify opportunities for process improvements and recommend solutions.

• Required Skills & Strong understanding of Waterfall and Agile methodologies.

• Proficiency in SQL for data analysis and reporting. Experience with Jira and familiarity with Azure SQL.

• Excellent analytical and problem-solving skills.

• Strong communication and interpersonal skills.

• With a minimum of 10 years of experience, you will work closely with stakeholders to gather requirements, define project scopes, and ensure timely delivery using both Waterfall and Agile methodologies.

Why Join Us:

• Work on impactful projects in a dynamic environment. 
• Be part of a collaborative team culture focused on professional development and enjoy a competitive salary and comprehensive benefits package.