• Support the Banquet Manager in delivering seamless meetings, conferences, weddings and social events.
• Coordinate banquet operations during your shift, ensuring exceptional service and smooth event execution.
• Ensure all function rooms are set up to specification and maintained to the highest presentation standards.
• Lead and support the banquet team, creating a positive, guest-focused environment.
• Work closely with the Kitchen, Events and Stewarding teams to ensure flawless event delivery.
• Respond promptly to guest requests and resolve operational issues with confidence and professionalism.
• Monitor departmental costs, equipment and supplies while maintaining operational efficiency.
• Ensure compliance with food safety, hygiene and health & safety standards at all times.
• Support the training and development of team members, encouraging continuous improvement.

What we’re looking for…

• Individuals. You're looking for a place where you can be you; no clones in suits here.
• Passion for hospitality – whether that's a drink, a meal, an event or a bed for the night.
• You're all about having a positive impact on the people you interact with, leaving them with a memorable experience.
• You're not precious. We leave our egos at the door and help get things done.
• You're up for doing things differently and trying (almost) everything once.
• If we got stuck in a lift together, we'd have a good time and share a few laughs.
• You want to be part of a team that works hard, supports each other and has fun along the way.
• Previous experience as a Banquet Executive, Banquet Supervisor or in a similar Food & Beverage operations role within a hotel.
• Strong knowledge of banquet service standards, event operations and function room set-up.