Group Manager JD-

Key Responsibilities

1. End-to-End P2P Ownership

• Own complete P2P lifecycle: Vendor Master, Invoice Processing, 2/3-Way Matching, Exception Handling, Payments, and Reconciliations

• Ensure adherence to financial controls, audit requirements, and SOX compliance• Drive consistent SLA, TAT, accuracy, and cost-to-serve improvements

2. Client & Stakeholder Management• Act as primary P2P escalation point for Finance, Accounting, and Operations leaders

• Lead QBRs, MBRs, and governance forums, presenting insights, trends, and corrective action plans

• Translate client business needs into execution-ready operating models

3. Team Leadership & Workforce Management

• Lead multi-location P2P teams (India / Philippines as applicable)• Drive productivity, utilization, cross-skilling, and succession planning

• Build a strong performance culture with clear KPIs, coaching, and accountability

4. Transformation, Automation & Analytics• Identify automation opportunities across invoice ingestion, OCR, duplicate detection, tolerance checks, and payment controls etc

• Partner with WNS Digital / Automation teams to deploy RPA, analytics, and workflow optimization

• Build dashboards and MIS with actionable insights (aging, exception root causes, vendor behavior)

5. Risk, Compliance & Controls• Ensure zero tolerance for control breaches, duplicate payments, or audit failures• Lead internal/external audits and closure of observations• Strengthen vendor compliance, documentation, and approval governance

6. Financial & Commercial Ownership• Own cost, productivity, and margin targets for the client's P2P scope

• Support pricing discussions, scope changes, and future growth opportunities

• Drive continuous value articulation for client (beyond BAU delivery)