Senior Software Engineer
Stargate- 6 - 10 yrs
- Not Mentioned
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Full Time
Working Type : Work From Office
Job Description :
H&M GROUP
Job description
We are looking for a talented and driven Senior Software Engineer to join our team. As a Senior Software Engineer, you will be part of the Backend CoE and Label and Compliance team.
You will be a key member of a backend team working with some of the most robust systems powering critical features globally for H&M. You will collaborate with some of the brightest minds and cutting-edge technology to support the global scale at which H&M operates.
You will be at the center of innovation and will have the opportunity to contribute to H&M's vision of becoming a market leader.
You will leverage your expertise in .NET, C#, Microservices, Azure.
At H&M, one of our core principles is "We are One Team." You will be part of a global team working alongside colleagues in Sweden.
Responsibilities
- Design, develop, and implement software solutions that align with project goals and meet quality standards.
- Write clean, efficient, and maintainable code using best practices and appropriate software design patterns.
- Collaborate with product managers, designers, and other stakeholders to gather and analyze requirements for software projects.
- Perform unit testing, debugging, and troubleshooting to ensure software meets functional and performance requirements. Participate in code reviews to provide and receive constructive feedback and improve code quality.
- Collaborate with team members to identify and resolve technical issues and optimize software performance.
- Contribute to the documentation of software designs, technical specifications, and user manuals.
- Work effectively in an Agile development environment, participating in sprint planning, estimation, and other team activities.
- Continuously enhance your skills and knowledge through self-study, training, and professional development opportunities.
- Stay up to date with emerging technologies and industry trends to propose innovative solutions and improvements.
- Providing guidance and support to team members.
Qualifications:
- Bachelor’s degree in computer science, Software Engineering, or a related field.
Senior Engineer
Stargate- 4 - 6 yrs
- Not Mentioned
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Full Time
Working Type : Work From Office
Job Description :
Ivy Comptech Pvt Ltd
Job description
The Senior Engineer is responsible for recording the details of reported IT service issues and service requests and working to either restore service as quickly as possible or alerting and/or escalating them to the appropriate specialist support groups. The Sr.Enigneer(End User Services -EUS) is the first point of contact between internal customers and the IT organization for workplace related request and issues. Fulfil IT service requests if can be delivered remotely after duly processed. The position requires extensive technical troubleshooting and analytical abilities and excellent customer service skills.
Primary Responsibilities
- Act as single point of contact for all internal customer IT incidents and service requests, managing these incidents and requests throughout their lifecycle
- Troubleshoot workplace related internal customer’s issue via telephone or remote access and resolve upon first contact, when possible
- Accurately record and document all details of the issue or service request, including categorization and priority into the IT service desk tool (ITIL framework based)
- Troubleshoot and fix issues related to OS (windows/Mac/Linux), Windows applications (MS O365, Browser, MS Teams etc.), Printers to ensure optimal IT workplace environment
- Troubleshooting network connectivity in a LAN/WAN/Wi-Fi environment and SSL VPN establishing using RSA token related issues
- Perform active directory related operational tasks like management of user accounts, access, secure and file share groups
- Perform Exchange server operational related tasks like management of user & functional mailboxes, and distribution groups etc. Also, Teams SIP account management.
- Provide "how to" assistance on all internally supported devices, applications and systems
- Escalate to appropriate on-site team or subject-matter experts in accordance to service-level agreements, and follow up on incidents or service requests when appropriate
- Leverage internal and external resources (knowledge bases, manuals, support sites, vendors) to answer questions and resolve issues
- Respond to end-user inquiries regarding the status of incident/service request tickets, and perform follow-ups
- Build relationships with the on-site support technicians and subject-matter experts to ensure that IT-delivered services and end-user productivity goals are understood and met or exceeded
- Be an advocate for the end user to ensure he or she receives high-quality and timely service and support from the entire IT organization.
- Promote self-service tools and the knowledge repository as mechanisms to improve end-user satisfaction and reduce costs
- Ensure that IT Service Desk adheres to agreed operational processes
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Full Time
Working Type : Work From Office
Job Description :
Bosch Automotive Electronics India Pvt. Ltd.
Job description
* Hourly target setting for operators and compliance check through process confirmation.
* Analysis of production losses(Daily Basis) and Systematic solutions to Production issues
* Regular Communication to operators on Safety, quality & production
* Deployment of skilled manpower to lines
* Ensure operators working according to standards (Work instruction, Handling instruction etc.)
* Eliminate production related failures through systematic problem solving methods
* Maintain & improve 5S in responsible area
* Conduct regular audits (LPA/LPC)
* On job training for new associates
* Adherence to standards (Point CIP)
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Full Time
Working Type : Work From Office
Job Description :
ServiceNow
Job description
What you get to do in this role:  
In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.
A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.
Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.
Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.