Role Summary

We are seeking an experienced Project Governance & Compliance Specialist to support Corporate Real Estate project delivery across the region. The ideal candidate will possess strong process knowledge, excellent documentation and communication skills, and experience in data management, project governance, compliance monitoring, and stakeholder engagement. This role will act as a key liaison between project delivery teams, client stakeholders, suppliers, and governance functions to ensure consistent adherence to established standards, policies, and procedures.

Key Responsibilities

Governance, Risk & Compliance

• Support Internal Audit, Risk & Compliance (R&C), and governance reviews across ongoing projects and programs.
• Monitor, validate, and ensure project compliance with client policies, procedures, controls, and governance requirements.
• Drive corrective actions and follow-up on audit findings, compliance gaps, and process deviations.

Process Training & Support

• Train and support client and supplier project delivery teams on Corporate Real Estate procedures, policies, governance requirements, and best practices.
• Develop and maintain training materials, process guides, templates, and documentation.
• Act as a subject matter expert for project governance and compliance-related queries.

• Welcome guests upon arrival and provide a warm, professional first impression.
• Assist guests with check-in and check-out procedures when required.
• Respond promptly to guest inquiries, requests, and concerns.
• Handle guest complaints efficiently and follow up to ensure resolution.
• Coordinate with housekeeping, food & beverage, maintenance, and other departments to fulfill guest requests.
• Maintain knowledge of hotel facilities, services, room categories, promotions, and local attractions.
• Assist VIP guests and ensure special requests are fulfilled.
• Monitor guest feedback and encourage positive guest experiences.
• Maintain accurate guest records and update guest preferences in the hotel management system.
• Ensure the lobby and guest areas are clean, organized, and welcoming.
• Promote hotel services, restaurants, spa, and other facilities to enhance the guest experience.
• Follow hotel policies, safety standards, and service procedures.

To support the Accounts Payable, Treasury, and General Ledger functions by ensuring supplier invoices, payment processing, bank transactions, month-end entries, payroll journals, and bank reconciliations are completed accurately, efficiently, and in line with approved workflows, internal controls, and finance procedures.

Key Responsibilities

• Process supplier invoices accurately and within agreed timelines, ensuring correct coding, supporting documentation, and compliance with approval workflows.
• Upload bank payment files and process approved supplier payments through the ERP system and banking platforms in line with approved payment cycles.
• Prepare and post additional month-end journal entries within the agreed month-end close timetable.
• Prepare, validate, and post payroll journals in coordination with payroll and HR stakeholders.
• Complete bank reconciliations by matching bank statement transactions to accounting records and following up on reconciling items.
• Post bank entries accurately, including receipts, payments, bank charges, transfers, and other treasury-related transactions.
• Maintain complete documentation for supplier invoices, payment approvals, payroll journals, bank reconciliations, month-end entries, and audit support.