Customer Service Executive
clouddwes- 0 - 1 yrs
- 18,000 - 20,000 / month
-
Full Time
Working Type : Work From Office
Job Description :
Vistas Learning
Job Description
Hiring for Customer Service Executive
Language : English, Kannada, Hindi
Notice Period : Immediate Joiners
Working days - Monday to Saturday ( Sunday fixed week off )
Working hours - 9:00 - 6:00
Responsibilities:
Handle customer inquiries promptly and efficiently
Provide accurate product information and assist customers in making purchasing decisions
Resolve customer complaints and ensure customer satisfaction
Maintain customer records and update information as necessary
Collaborate with other departments to escalate and resolve complex issues
Follow up with customers to ensure their concerns are addressed and resolved
Develop and maintain a comprehensive knowledge of company products and services
Stay up-to-date with industry trends and best practices in customer service
Direct Sales ExecutiveOfficer
clouddwes- 5 - 10 yrs
- 33,333 - 1,00,000 / month
-
Full Time
Working Type : Work From Office
Job Description :
New Global Technologies
Job Description:-
Direct sales executives should have excellent communication skills and be adaptable to meet sales targets. Some other skills that can be helpful for direct sales representatives include: Emotional intelligence, Creativity, Positive attitude, and Problem-solving ability.
Roles and Responsibilities
1. Responsible for origination of Loan Proposals (LAP).
2. Responsible for evaluating the proposal in line with Company Credit Policy
3. Responsible for logging in positive proposals in the system
4. Responsible for collections from Overdue Customers
5. Assists Risk and Credit teams in Portfolio Risk Management.
6. Meets Monthly, Quarterly and Annual targets assigned.
7. Manages Channel Partners and other external stakeholders
8. Produces new revenue by conducting market research to identify selling possibilities and evaluates customer needs.
9. Actively generates new leads through canvassing, cold calling, partner relationships, and customer referrals.
Branch Relationship Executive
clouddwes- 3 - 5 yrs
- 13,000 - 22,000 / month
-
Full Time
Working Type : Work From Office
Job Description :
Genius Private Limited
Job Description:-
A branch relationship executive (BRE) manages customer relationships within a bank branch.
- Customer service: Providing exceptional service and support to clients
- Financial products: Offering financial products and services to meet customer needs
- Sales: Generating new customer leads, identifying sales prospects, and achieving sales targets
- Customer satisfaction: Ensuring customer satisfaction through regular engagement
- Customer queries: Resolving customer queries and issues
- Cross-selling: Cross-selling assets and fee products
- Internal guidelines: Following the bank's internal guidelines and procedures
- Status reports: Maintaining periodic status reports
- Customer transactions: Processing customer transactions and service requests
- Alternate banking: Introducing customers to alternate banking channels like internet banking, mobile banking, and WhatsApp banking
- Understand customer need and handle their queries
- Close a customer sale and achieve targets quarterly
- Generate leads and make calls to potential customers
- Manage time to handle multiple calls
Contact Person
Nana Gandhale
BPO Telecaller
Zenith Leap Solution Pvt. Ltd- 1 - 3 yrs
- 8,000 - 10,000 / month
-
Full Time
Working Type : Work From Office
Job Description :
Altruist Technology
Job Description:-
In a BPO setting, a telecaller plays a pivotal role in facilitating communication between the organisation and its customers. Their responsibilities include making outbound calls to potential clients or existing customers, handling inbound inquiries, resolving customer issues or complaints, promoting products or services, and maintaining accurate records of interactions.
Roles of a BPO Telecaller
Making Outbound calls: Telecallers are responsible for making outbound calls to clients or potential customers based on leads provided by the business.
Handling inbound calls: They manage calls from customers who may have questions, complaints, or need assistance with services or products offered by the business.
Giving information: Telecallers provide accurate and complete information on products, services, prices, promotions, and other pertinent details to prospective customers.
Sales pitch: They deliver persuasive sales pitches to convince potential customers to purchase or sign up for services provided by the company.
- Inform customers about product & services
- Handle inbound & outbound calls
- Understand customer's need & solve queries
Contact Person
Suren Dandinkar