InterGlobe Aviation Ltd

Job description:

Role Summary:-
The Head of Design will lead the UI/UX department and be responsible for all design and research initiatives within the airline company. This role will oversee the creation, enhancement, and maintenance of user experiences across the company's digital platforms, including websites, mobile applications, and other customer-facing interfaces. The Head of Design will act as the custodian of design quality and ensure all digital experiences align with the company’s brand and strategic vision.
Key Responsibilities:

Leadership & Strategy:
• Define and execute the design vision, strategy, and roadmap for the airline’s digital platforms.
• Lead and mentor a team of designers and researchers to deliver user-centered solutions.
• Advocate for design excellence across the organization, ensuring a consistent and cohesive user experience.
Design & Execution:
• Oversee the design process for all digital products, ensuring usability, functionality, and visual appeal.
• Collaborate with product, development, and marketing teams to deliver high-quality design solutions on time.
• Drive the creation and maintenance of a unified design system and brand guidelines.
Research & Insights:
• Lead user research efforts to gather insights on customer needs, behaviors, and pain points.
• Ensure research findings are translated into actionable design recommendations.
• Stay informed about industry trends, customer feedback, and competitor analysis to guide design decisions.
Enhancements & Coordination:
• Supervise enhancements and modifications to existing digital applications, ensuring they align with customer expectations and business objectives.
• Coordinate with internal and external stakeholders for smooth implementation of design projects.
• Ensure accessibility and compliance standards (e.g., WCAG) are met across all platforms.
Performance Monitoring:
• Track and measure the impact of design initiatives on user satisfaction, engagement, and business KPIs.
• Continuously identify opportunities for improvement through audits and user feedback.

Required  Qualifications:

• Bachelor’s or Master’s degree in Design, Computer Science.
• Candidates from a Tier 1 design institute shall be preferred.

Job description:

The Lead Data Governance will collaborate with cross-functional teams, including data engineers, analysts, data scientist and business stakeholders, to understand data governance requirements and ensure product/service goals and objectives are delivered while driving continuous improvement to the data maturity of enterprise. Additionally, this individual must be able to work effectively within a matrixed organization and demonstrate self-leadership skills.

 Job Role
•    Consult & support business and technology customers in understanding data governance and data management driving enterprise data maturity, and developing data strategies. Act as an overall SME in data management.

•    Engage domain data leaders and practitioners in identifying data problems and use-cases that can fuel operational reporting, analytics and/or overall data-driven decisioning. Support the domain data leaders in implementing a data governance framework that aligns to enterprise strategy, policy and regulatory requirements and follows data management standard processes.

•    Understand/document business requirements in the BI context and develop a methodology to implement policies, guidelines, tools, metrics, and standards for managing metadata. 

•    Collaborate with business and IT stakeholders to identify and define data domains, develop/ implement a data catalogue to ensure consistent, accurate, and complete data documentation.

•    Steer the Data Governance Stewardship Group meetings for aligning business functions on data governance initiatives. Develop playbooks and SOPS for data stewards to implement data governance and data management using enterprise tools.

•    Conduct periodic analysis and research to identify key metrics, benchmarks, governance template that help enhancing the data governance and opportunities for improvement.

•    Be proactive and on the lookout for opportunity that helps enforce required governance, controls and security across the organization.

•    Develop data sharing ecosystem to ensure that data is available only to those who need it while maintaining data security.

•    Develop and implement control/KPI that assures desired data quality and availability. 

•    Monitor the effectiveness of the data governance framework in cloud through respective Data Governance tools and recommend improvements as necessary.

Strongly Preferred

• Bachelor’s degree in information technology, business administration or related field. Master’s degree or equivalent experience is preferred with necessary certifications.