Artificial Intelligence. Automation

Job Description:-

Leadership & Team Management:  Provide strategic and operational leadership to the HR Shared Services (HRSS) team, ensuring efficient and high-quality service delivery. Lead HR operations across India, China, and Bulgaria while managing global HRSS, HRIS, and integration specialists.

Build and develop a high-performing HRSS organization, providing mentorship, training, and career development opportunities to team members. Manage hiring, performance evaluations, and overall team development to maintain a skilled and engaged workforce.

Client & Stakeholder Management:

Act as a strategic partner to clients, leading conversations, handling escalations, and ensuring alignment with client expectations.
Act as a key liaison between HR Business Partners, other departments, and business stakeholders in different regions.

Ensure that local HR needs are effectively communicated and supported while aligning with global HR strategy.
Collaborate with internal and external stakeholders, including HR leadership, IT, finance, and other business functions, to streamline HR operations.
Serve as a key liaison between HRSS and client leadership, ensuring consistent and high-quality service delivery.