Genius Private Limited

Job Description:-

A branch relationship executive (BRE) manages customer relationships within a bank branch.

• Customer service: Providing exceptional service and support to clients
• Financial products: Offering financial products and services to meet customer needs
• Sales: Generating new customer leads, identifying sales prospects, and achieving sales targets
• Customer satisfaction: Ensuring customer satisfaction through regular engagement
• Customer queries: Resolving customer queries and issues
• Cross-selling: Cross-selling assets and fee products
• Internal guidelines: Following the bank's internal guidelines and procedures
• Status reports: Maintaining periodic status reports
• Customer transactions: Processing customer transactions and service requests
• Alternate banking: Introducing customers to alternate banking channels like internet banking, mobile banking, and WhatsApp banking