We are seeking a highly organized and customer-focused Banquet Manager to join our team in Mumbai, India. As a Banquet Manager, you will play a crucial role in overseeing all aspects of banquet operations, ensuring exceptional service delivery, and creating memorable experiences for our guests.
- Supervise and coordinate all banquet events, including weddings, corporate functions, and social gatherings
- Manage and train banquet staff, ensuring adherence to service standards and company policies
- Collaborate with clients, sales team, and kitchen staff to plan and execute successful events
- Oversee the setup and breakdown of function rooms, ensuring attention to detail and timely completion
- Monitor food and beverage quality, presentation, and service throughout events
- Manage inventory, equipment, and supplies for the banquet department
- Develop and implement strategies to improve operational efficiency and guest satisfaction
- Handle guest inquiries, special requests, and resolve any issues promptly and professionally
- Prepare and manage department schedules, payroll, and budgets
- Ensure compliance with food safety regulations and maintain a safe working environment
- Conduct regular team meetings and performance evaluations to foster a positive work culture