Assistant Front Office Manager
×
Assistant Front Office Manager
Linkronix Solutions Pvt Ltd.- 3 - 4 yrs
- Not Mentioned
computer skills
Strong leadership
-
Full Time
graduate
3 - 4 yrs
No required
2
Linkronix Solutions Pvt Ltd.
Full Time
Working Type : Work From Office
Job Description :
Accor hotel
Job description
We are seeking a dynamic and customer-focused Assistant Front Office Manager to join our team in Novotel Visakhapatnam Varun Beach, India. As a key member of our front office team, you will play a crucial role in ensuring exceptional guest experiences and maintaining smooth operations at the front desk.
- Assist in managing daily front office operations, including check-ins, check-outs, and guest inquiries
- Collaborate with other departments to ensure seamless guest services and resolve any issues promptly
- Train, mentor, and motivate front office team members to maintain high performance standards
- Handle guest complaints professionally and implement appropriate corrective actions
- Oversee the accuracy of guest accounts and financial transactions
- Implement and maintain front office policies and procedures
- Assist in scheduling and staffing to ensure optimal coverage during all shifts
- Conduct regular performance evaluations and provide constructive feedback to team members
- Stay updated on industry trends and implement innovative practices to enhance guest satisfaction
- Support the Front Office Manager in strategic planning and goal-setting for the department