Seven Hiring 

Job description 

We are seeking a dedicated and enthusiastic Customer Service Support. The ideal candidate will have a passion for delivering exceptional customer service, strong communication skills, and the ability to solve problems efficiently. This role is perfect for someone with 0-3 years of experience in customer service or hospitality who thrives in a fast-paced environment.

Responsibilities:

Customer Focus: Provide outstanding customer service by creating positive experiences and demonstrating empathy in all interactions.

Communication: Engage with customers through clear and articulate verbal and written communication. Proficiency in vernacular languages is a plus.

Problem Resolution: Manage and resolve customer issues effectively, ensuring clear communication throughout the process.

Proactive Problem-Solving: Take a proactive approach to identify and resolve customer queries promptly.

Record Keeping: Maintain accurate records of customer interactions and transactions.

Team Collaboration: Work closely with team members to ensure customer satisfaction and consistent service delivery.