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Associate - Customer Experience Fresher ×
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  • 0 - 1 yrs
  • Not Mentioned
  • Mumbai
  • excellent communication skills MS-Excel
    • Full Time
    graduate
    0 - 1 yrs
    No required
    2
    clouddwes
    Full Time

    Working Type : Work From Office
    Job Description :

    Blenheim Chalcot

    Job description:-

    Key responsibilities:
    1. Communicate with customers via email and live chat.
    2. Support regulatory processes and assist with customer inquiries.
    3. Wo
    rk on reports, data analysis, and quality checks.
    4. Collaborate with the UK operations team on customer service tasks.
    What we have for you:
    1. Work location: Blenheim Chalcot India, 601/602, Ascot Centre, next to Hilton Hotel, International Sahar Airport Road, Andheri East, Mumbai, Maharashtra 400099.

    Facilities:

    1. Drop facility available.
    2. Working with UK-based portfolios and UK clients (international process exposure).
    3. Learning & development and guidance with expert training on customer experience management.
    4. Health care benefits.
    5. 24 days of annual leave, 6 floaters leave and 4 public holiday days.
    Pro tips:

    1. If you are coming for the drive make sure you have your CVs ready on soft copy as well as hard copy.
    2. Research is a must. (Study what Blenheim Chalcot and salary finance are and what we do.)
    3. Need brownie points? Make sure you prepare well. Present yourself like you are the star of the show. Confidence is key to success!
    4. We value individuals who are up to date with the recent market trends in AI & automation. Make sure you make a good impact by being prepared.

    Skills required:
    MS-Excel and Effective Communication
    About Company:
    Blenheim Chalcot is the UK's leading digital venture builder. We invest more than just funds, we invest our knowledge and experience, our ideas and infrastructure. Our ventures are at the forefront of a multitude of industries being disrupted by digital including fintech, edtech, govtech, media, sport, charity, and more. We are highly entrepreneurial and seek opportunities where digital technologies can disrupt major markets. Ventures that we have built range from ClearScore to Agilisys to the Rajasthan Royals cricket team.

    Our portfolio of 19 companies has each been conceived and launched by us and now has total sales of over 400 million and more than 3,000 employees. Our assets under management stand at greater than 1 billion. 

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