Overview

To obtain the most suitable Sika admixture approved with Sika customers, such as ready-mix concrete producers, contractors, precast producers etc. In case, standard admixtures do not meet the customer requirements, suggest suitable modifications in the concrete mix design or as a last option do modifications in the admixture formulation to meet the concrete requirements.

Duties and Responsibilities

• Product approval of new & existing customers leading to sales growth
• Understand and align product development as per customer requirement
• Mix designs as per customer requirements.
• Conduct Laboratory testing relating to Concrete, Aggregates, and Cement.
• Record, analyse, certify and prepare summaries of findings and maintain records of the results.
• Troubleshoot to determine reasons for problems of complaints.
• Provide technical support to customers /contractors on site.
• Engage into Product demonstration & testing
• Provide support to Sales team to conduct trials at site.
• Stay abreast of market trends as well as changes in market and competitive landscape and initiate necessary actions

• Pursue sales leads and achieve the personal sales objectives with the product range of the assigned products in the assigned territory with complete collections of all receivables.
• Developing and Penetrating all Target Markets based on the market in the region.
• Support business development and customer management by initially identifying potential customers, provision of updated market intelligence to supervisor/team,
• Coordination with customer services/ Supply chain/ logistics personnel
• Assistance in product promotion, product trials, etc.
• Identify and attract new customers (Including Distributors), pursue new applications, and interact with corresponding process and product developers of the potential customers, leading to profitable future business.
• Continuously increase market intelligence and update customer and competitor data and apply the overall sales process, aiming to meet or exceed sales targets.
• Negotiate and close deals or contracts with customers and provide operational guidance and support to the relevant functional departments to ensure implementation.
• Identify customer requirements and offer solutions accordingly.
• Explore and appoint distributors and applicators as required to ensure smooth sales and operations and ensure market coverage
• Provide accurate sales forecast, supporting efficient planning of products and services.
• Consistently and continuously exhibit safe behavior at driving, project sites, offices and for self and others.

Key Responsibilities:

• Lead a teams of 2 to 6 Engineers for Dry Gas Seal Support System Post Order Engineering. Required Skills and experience
• Accountable for overall Engineering KPI ‘s and focus on OTD and Quality metrices
• Subject Matter expert in GSS Design activities. Able to lead all regions design activities while complying to global standards & KPIs. Lead training of Junior Design Engineers.
• Working directly with all internal stakeholders and align with them on Engineering Service Level to meet their expectation.
• I‐ Project – job management tool for Gas seal system engineering as a global tool, Support for migration from I Project to any alternative Engineering project / job management software as directed by Engineering Solutions management.
• Job Planning in DOSE & MS project, Distribution of the work among the team member and drive quality output well within the promise date
• Provide promise date to stakeholders based accurate estimation of man hours, resource planning and priority of the project.
• Accountable for on time submission of. Engineering deliverables, technical clarifications, Comments and Deviations, value added engineering solutions, technical clarification during customer approval cycle, working with Operation / Contract Manager / Project Manager and manufacturing site leaders.
• Distil best practices for achieving growth and help replicate best practices on a worldwide basis

Key Accountabilities:

• 100% Compliance to processes & procedures laid down by organization e.g. iprojects, DOSE, TC, SAP, etc.
• Contribute to safety measures and company policies.
• Good communication skills.
• Quick Learner with sound technical and analytical skills.
• Good in understanding and reading drawing capabilities.
• Liaise with respective Stake holder and drawing offices.
• Support safe workplace cultures and compliance with Smiths EH&S.