GET Instrumentation
Linkronix Solutions Pvt Ltd.- 1 - 1 yrs
- Not Mentioned
-
Full Time
Working Type : Work From Office
Job Description :
Schneider Electric Pvt Ltd.
Job requirements:
- Should have the basic understanding of programmable logic controllers, distributed control systems, Safety systems, Fire & Gas systems, IIoT and Industry 4.0
- Should aware of industry standards and practices (e.g., ISA standards) that apply to control system design.
- Should have firm and increasing understanding of process control concepts and techniques.
- Should understand networking devices &components like ethernet switches, Fiber optic switches, firewalls etc.,
- Should understand the various industrial communication protocols like Modbus, Profibus, HART, FF etc.,
- Strong analytical and mathematical skills
- Strong written and verbal communication skills
- Attitude to work effectively as an individual & in team environment and shall be able to handle multiple projects simultaneously.
- A growth mindset and a commitment to lifelong learning &willingness to accept criticism
- Willing to travel for site commissioning activities depending upon the project requirements
- Maintaining a high degree of professionalism and diligence
Job responsibilities:
- Understanding project requirements and completing all duties assigned by the Supervisor.
- Participating in meetings and attending workshops and other training initiatives
- Should design, implement, and test a wide range of I/O (HART, Modbus, FF, Profibus etc.), basic control functions, interlocks, sequences, operator interface and other control components on DCS and PLC.
- Documenting the project control and safety functions, presenting them to the customer and get approval.
- Preparing simulations, test scenarios, test documentation, and participates in customer Factory Acceptance Tests.
- Actively participates in project meetings, discussion with customers, visiting sites and supporting commissioning activities
- Should be able to troubleshoot the control and communication problems between different systems during FAT and at site.
- Compiles and maintains project databases, configuration data, or other project information.
- Compiles data and prepares reports for various activities such as customer proposals, FEED studies, project design documents, FAT and SAT procedures etc.
- Shall be capable to identify technical opportunities and economic justification for control system improvements and communicates those to the Project Manager and/or Sales
District Coordinator
Linkronix Solutions Pvt Ltd.- 2 - 3 yrs
- Not Mentioned
-
Full Time
Working Type : Work From Office
Job Description :
Vision India Services Pvt. Ltd.
We are seeking a dynamic and motivated District Coordinator to join our team in Dehradun, Uttarakhand. The selected candidate will play a pivotal role in ensuring effective coordination with the state department, managing day-to-day project activities, and facilitating smooth execution at the field level.
Key Responsibilities:
· Coordinate with the state department team for the implementation of project activities at the district level.
· Supervise and monitor daily field operations and ensure timely completion of assigned tasks.
· Serve as a point of contact between the field team and senior management.
· Maintain accurate records and submit regular reports on project progress and field activities.
· Address operational challenges and escalate issues to the concerned authorities when needed.
· Support capacity-building initiatives and facilitate training and orientation for field staff.
· Ensure compliance with project guidelines and organizational policies.
-
Full Time
Working Type : Work From Office
Job Description :
Sopra Steria
Job descripton:-
- Work on both: Development and Operations phase
- Collaborate on development and finding/fixing bugs.
- Work across the entire product life cycle – concept, design, build, deploy, test, release.
- Customer Communication: Provide regular updates to customers or end-users regarding the status of issue resolution.
Support Engineer ERP
Nexgen private limited- 2 - 3 yrs
- Not Mentioned
-
Full Time
Working Type : Work From Office
Job Description :
QAD Inc
Job description
The ERP Support Engineer plays a key role in delivering technical support for QAD and Progress products. This role focuses on providing effective solutions for customer-reported issues, managing technical inquiries, and ensuring seamless system operation through troubleshooting and resolution efforts.
As a Support Engineer, you will engage with customers and partners via communication platforms such as CRM, telephone, email, and internet-based tools. Your responsibilities include diagnosing technical problems, resolving issues related to installations, upgrades, and configurations, and performing basic Progress DBA tasks under guidance.
This position also involves documenting solutions and contributing to the organization's knowledge base to support continuous learning and team growth. You will work closely with senior team members, leveraging their expertise to improve your skills while ensuring timely and high-quality support delivery.
Given that our support organization operates 24/7, this position demands a flexible approach to scheduling. You will be expected to participate in shift rotations, along with weekend shifts and potential on-call coverage as required. These elements are vital to providing continuous support to our global customer base. Your willingness to adapt to these scheduling requirements is crucial for the role.
In a structured team environment, you will be encouraged to engage in continuous learning and regular practice of existing product knowledge. This is necessary to stay prepared for any new challenges that might arise. As a Sr. Functional Analyst, you have a unique opportunity to grow professionally while significantly contributing to the success of our clients and the organization.
Technical Support and Troubleshooting:
Provide frontline technical support for QAD and Progress products, assisting with installations, configurations, upgrades, and troubleshooting.
Diagnose and resolve basic technical issues, escalating complex cases to senior team members when required.
Perform Progress DBA tasks under guidance, such as database monitoring, backups, and basic optimization.
Incident Handling:
Manage incoming support requests through ticketing systems and communication channels, ensuring accurate categorization and prioritization.
Resolve issues within defined Service Level Agreements (SLAs), escalating unresolved incidents appropriately.
Proactively identify patterns in incidents to suggest preventive measures and reduce repeat occurrences.
Documentation and Knowledge Sharing:
Maintain detailed and accurate documentation of troubleshooting steps, resolutions, and best practices for handled cases.
Contribute to the organization’s knowledge base by documenting verified solutions and reusable resources.
Develop simple guides or FAQs to empower customers and internal teams with quick access to relevant information.
Customer Engagement and Communication:
Communicate regularly with customers to provide updates on issue resolution progress and next steps.
Explain technical concepts clearly and concisely to ensure understanding by both technical and non-technical stakeholders.
Foster trust and transparency with customers by demonstrating a proactive approach to addressing their concerns.
Collaboration and Teamwork:
Work closely with peers, team leads, and cross-functional teams, such as R&D and Product Management, to address escalated issues.
Participate in team discussions to share knowledge, discuss challenges, and contribute to process improvements.
Leverage expertise from senior team members and collaborate to ensure effective resolution of complex cases.
Shift Coverage and Flexibility:
Participate in shift rotations, weekend shifts, and on-call schedules to provide uninterrupted global support.
Adapt to varying scheduling requirements to ensure timely assistance for customers across different time zones.
Any Other Duties as Assigned:
Fulfill additional responsibilities as needed to support organizational goals and priorities, ensuring alignment with the overall mission of delivering high-quality support.