Netchqs Solutions

Job Description:-

 DATAMARK

Job description:-

We are seeking a skilled and dedicated Customer Service Representative to join our team at The Hird. This is an excellent opportunity for individuals who enjoy interacting with customers, working in a dynamic environment, and are passionate about delivering exceptional service.

Responsibilities: -

*Answer incoming calls in a timely and professional manner, responds to routine questions and takes complaints from the general public; inputs and/or logs information received into the call center’s communications and computer system; directs requests to the appropriate department or agency for further action

*Properly log each call and ensure that the caller receives the correct information

*Maintain professionalism at all times even during stressful phone interactions

*Assists with other Call Center duties, such as emergency operations, special projects, and training responsibilities or other similar tasks

*Must maintain specific knowledge of related computer software required to perform any role, function or task required for day-today operations relating to issuance of work orders and and/or information requests

*Maintains working knowledge of all policies regarding the activities required for all city department’s day-to-day operations. Must be familiar with all city department’s times of operations, services performed, after hour procedures and contact persons for specific functions

*Must use prescribed telephone etiquette and follow customer service procedures; must be courteous to citizens and employees

*May be required to work overtime, weekends, holidays, and/or during declared emergencies

*Maintain excellent diction, grammar, voice quality, and articulation

*Combines knowledge of product, good work ethic, effective time management skills, and human relations skills to meet performance standards and positively influence the call center’s image

*Demonstrates a commitment to learning quickly and effectively applying knowledge

*Demonstrates a commitment to supporting a productive, positive work environment.

Desired Candidate Profile:-

*Candidate should be from Mumbai Location.

*Candidate should be comfortable working in Rotational and Night shifts.

*Fresher and experience candidates can apply.

Balance Nutrition

Job Description

Pratham

Job Description

As an intern in the Assessment Unit of ASER Centre, you will focus on analysing in-house Science content and textbooks for the Upper Primary Grades 6 – 8.

Responsibilities :-

Content Analysis:

• Review and analyse the in-house developed Science content and the NCERT Science textbooks for the Upper primary grades.
• Evaluate the content for alignment with learning objectives and educational standards.

Data Compilation:

• Organize and compile data from your analysis, identifying key trends and insights.
• Prepare comprehensive reports summarizing your findings.

Presentation of Findings:

• Create presentations to share your analysis with the Assessment Unit team.
• Participate in discussions to refine findings and suggestions for improvement.

Collaboration:

• Work closely with team members to understand the assessment development process.
• Support in developing standardized tools to assess the children’s knowledge and skills for science programs.
• Facilitate in pilot testing of the tools within Delhi to enhance the quality of the assessment instrument.

Engage in regular feedback sessions to enhance your learning experience.

Deliverables:

• A detailed report on the Textbook analysis, highlighting quantitative and qualitative analysis of the chapters and exercises.
• Assisting in item development and piloting following the standard practices of the Unit.
• An overall presentation summarizing your findings and outputs to be shared with the team at the end of the internship.

Support Provided:

• Mentorship from experienced professionals in the Assessment Unit.
• Opportunities to learn about the assessment development process and stages.
• Access to resources and materials related to educational assessment and policy.